TechOps Senior Manager

Bilbao, Madrid Requisition Number R0031039 Subsidiary StubHub

ORGANIZATION:     StubHub, (an eBay company NASDAQ: EBAY)

StubHub’s purpose is to connect people to inspiring event experiences. We connect fans with their favorite teams, shows, and artists and introduce them to the ones they'll love next. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards™. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing and Fan Engagement. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience.  StubHub is an eBay company (NASDAQ: EBAY).  For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub.

OUR VALUES

StubHub One  We act as one team in pursuit of connecting people through inspiring event experiences.

At StubHub, we are:

Driven  We strive for excellence and constantly improving our game.

Courageous – We are bold and not afraid to challenge the status quo.

Inventive – We see what others don’t and pioneer new paths.

RichlyDiverse – We recognize and respect everyone as a unique individual.

Brand – We experience the world through StubHub.

THE OPPORTUNITY

This is a unique opportunity to join eBay, the world’s largest ecommerce company, in the EMEA PT leadership role for StubHub.  Reporting directly to the Head of the EMEA center based in Bilbao, the Tech-Ops and Dev-ops Senior manager will be responsible for all IT operations and performances of our global sites in tandem with other dev centers in San Francisco and Shanghai. Also responsible for initiatives to build better automation tools around the new platform built on top of Pivotal and GCP.

StubHub is looking for an experienced leader with a corporate mindset and a proven track record of running enterprise level systems and operations. The successful candidate will hold full day-to-day responsibility for his Ops team. He will be responsible for the coordination of the follow the sun operation model. He will be responsible for building a high effective team that will support the EMEA development center. He will contribute to building the next platform generation based on PCF and GCP.

Along with a strong technical background, the candidates will also excel in collaborating across development centers, in building a network of peers and stakeholders, always assuring the alignment of his team. The TechOps and DevOps Senior Manager will demonstrate excellent communication skills both verbally and in writing. His business acumen will allow him to drive the right decisions, engaging the right people in case of

As our engineering team member, you will:

Run 24x7 follow the sun operations to assure the up-time and good customer experience according to company SLAs of all Stubhub worldwide services Manage, lead and develop a multidisciplinary team for ensuring product success through strategic use of technologies such as AWS, GCP, PCF, private cloud, monitoring, network, security, Linux, Oracle, Etc.

Lead the automation of the core business processes and tools to reach speed via agility of our development operations

Increase operational excellence by building better application monitoring to detect issues before the user can be impacted.

Assure that detailed trouble reports are provided in order to prevent from re-occurrences by driving the resolutions of the root causes.

Define standards for operational processes and documentation like run books.

Define standards for application visibility via monitoring and detection.

Job Requirements:

5+ years of IT Operations management experience.

AStrong technical background with more than 10 years’ experience in IT Ops and Infrastructure.

Experience in leading DevOps team producing tools automation by following the best in class SDLC.

Demonstrate the ability to manage diverse set of team members under challenging and pressurized scenarios.

Ability to effectively communicate technical concepts, regardless of the technical level of the audience.

Strong people interaction and relationship building skills across multiple functions within the organization.

Strong sense of ownership, accountability and customer focus

Self-driven individual, who can drive actions and initiatives with minimal direction and oversight.

Deep understanding of support procedures and methodologies for a 24*7*365.

Experience in leveraging cloud technologies and migrating solution to the cloud.

Experience in GCP and PCF is a plus.

Experience with configuration management systems.

A strong understanding of web technologies.

Excellent troubleshooting skills.

Experience in LAMP stack.

Solid networking and virtualization knowledge.

Bachelor or Master’s degree in a technology discipline.

We offer:

Competitive salary.

Permanent contract.

Flexible working day. We build relationships based on trust.

We are based in Bilbao, but we are remote friendly so occasional/full remote work is possible if you are the right candidate. Talent is everywhere.

Yearly budget for training and participation in events and conferences.

A good work environment is very important for us, that’s why we organized different team building events with snacks, pizzas, and beers.

Benefits: Life insurance, private medical insurance (you and your direct family), pension plan, meal tickets, public transport pass, nursery tickets, time off and others.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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