Senior Researcher (Market & UX)

Dreilinden, Germany
Berlin, Germany
Requisition Number R0032136 Subsidiary eBay Kleinanzeigen

Senior Researcher (Market & UX) (f/m/d)


eBay Kleinanzeigen is the most-visited classifieds in Germany and growing at an amazing speed. Currently, we have about 30 million active ads and more than 30 million monthly unique users - more than half on mobile devices. eBay Kleinanzeigen is run like a start-up yet is anchored in the global portfolio of eBay businesses.

Our local team is responsible for the full product life cycle including product management and design, development, analytics & user intelligence, customer insights, marketing, trust & safety and customer service. Our team members value the entrepreneurial spirit, the “can-do” attitude and their mutual respect for each other’s talent and contribution.

You’ll be the first Senior Researcher (f/m/d) to join us and as such, you’ll have an excellent combination of challenge and opportunity in establishing your role and have an impact.

Responsibilities

  • You understand all research needs of different teams within eBay Kleinanzeigen, consolidate existing research, identify gaps and prioritize and drive ongoing and new quantitative and qualitative user research.

  • You facilitate cross-functional research, drive understanding of needs and, together with your skilled colleagues, develop ideas to test and implement.

  • You deliver and guide full hands-on research

  • You ensure the right balance between pragmatism and quality in research.

  • You mentor colleagues on research practices.

  • You team up with different partners within eBay Kleinanzeigen and other eBay Classifieds Group entities to ensure transparency and alignment in the area of research.


Profile

  • You have 3+ years of experience in UX and market research for digital products in an agile environment. Ideally with consumer and business customers.

  • You are proficient at identifying and applying the best research methodology for the learning goals at hand

  • You have been a consultant to different departments regarding research in previous roles.

  • You have a customer-centric mindset and couple it with a strong understanding of our business.

  • You have strong analytical skills, including the ability to define problems, collect data, communicate results and arrive at valid conclusions.

  • Ideally you have acquired strong presentation skills in your previous jobs including to-the-point storylining and convincing communication at all levels of the organization.

  • You are capable of operating in a fast-paced environment, across multiple teams and of balancing multiple priorities.

  • You challenge the status quo with the ability to articulate a path to get there.

  • You have excellent collaboration, communication and organization skills.

  • You inspire others and are good at what you are doing, but are always curious and feel that you have much left to learn.

  • You already use eBay Kleinanzeigen.

  • You are fluent in German and English.


What we offer

  • User-centricity is part of our mindset.

  • The chance to make a major difference in our team and in our customers lives.

  • High team autonomy and agile environment.

  • Challenging work with a diverse and highly skilled team.

  • A unique culture about which you can find out more here: https://themen.ebay-kleinanzeigen.de/ueber-uns/ebay-kleinanzeigen-kultur/

  • Home office possibilities.

  • Competitive salary, including stock plans and company pension scheme.

  • Conference & education budget.

  • A great campus in Dreilinden, just outside of Berlin, with fitness center (yoga, pilates, cycling), table soccer, bike rental, coffee-bar, canteen, and shuttle service.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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