Technical Program Manager

Portland, Oregon
San Jose, California
Requisition Number R0033224

Primary Job Responsibilities

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? If you’re interested in joining a purpose-driven community with an ambitious and inclusive workplace, join eBay - a company you can be proud to be a part of. We bring together cutting-edge engineering principles and a fun work environment to power buying and selling for millions of customers worldwide.

eBay is looking for a Technical Program Manager who is passionate about driving collaboration in the software industry, especially through open source, to build technology that helps eBay create experiences our customers love. This role works globally across eBay groups and with our industry partners to define and drive important software infrastructure and core product architecture projects.

In this multidisciplinary role, you will work with business units to transform market needs into a backlog of user stories, in accordance with agile product development processes. You will act as a product owner in an agile team to own prioritize its backlog. And, you will work as a program manager to drive multiple concurrent and important workstreams for complex projects, working both inside eBay and in public through open source.

You excel at the vision and the implementation of big programs.

You are a change agent.

You write code (or at a minimum, read code).

You make difficult product decisions with resolve.


Job Requirements

The Technical Program Manager will have advanced experience in JIRA or equivalent task management systems and drive several workstreams concurrently. The candidate will be proficient in organization and requirements management and work across disciplines.

All technical program managers are expected to exhibit and promote a high degree of excellence in the following areas:

  • Organize sprints and scrum teams.

  • Own and maintain a product backlog, including story-writing and tasking.

  • Proficient in successful Agile processes.

  • Navigate JIRA workflows.

  • Create, curate and maintain dashboards with overall workstream.

  • Identify project risks, quantify risk/benefit relationships and provide solution proposals and status.

  • Manage the timeline for product development, ensuring it stays on track, and clearly reporting status and issues

  • Analyze and act on feedback from user and developer communities

  • Define and track product success metrics.

  • Bridge business and technical needs, articulate opportunities and solutions.

  • Experience working collaboratively in industry consortia or complex open-source projects.

  • Experience in collaborative decision making across multiple teams, tight deadlines

  • A demonstrated ability to collaborate effectively with colleagues from diverse functional expertise, different organization levels, and multiple geographic locations

  • Strong analytic skills and ability to synthesize data from multiple sources

  • Demonstrated experience taking initiative in entrepreneurial ventures

  • Experience with JIRA is a plus but not essential

  • Demonstrated experience in building platforms vs one-off solutions

  • Nurture and maintain effective relationships across disciplines, geographic locations and companies.

  • Write clearly and effectively for partners, stakeholders and executives.

  • Communicate easily from business, technical and customer perspectives.

  • Present effectively to senior audiences, adjusting to audience reactions and feedback.

  • Demonstrates good presence and ability to converge a discussion to a conclusion

  • Strong work ethic – someone who takes great pride in professionalism, responsibility, and being proactive.

  • Ability to work independently and the confidence to question where necessary.

  • Enjoy being part of a team of motivated, collaborative, high-achievers.

  • Experience with technology evangelism a plus

Basic Qualifications

  • 8+ years software product management experience with a Bachelor’s Degree, OR

  • 5+ years software industry experience with a Master’s Degree in a technical field or MBA

  • Minimum of 3 years with Scrum and/or Kanban. Certified Product Owner is even better.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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