Sr. Product Manager, Native Apps

Portland, Oregon
San Jose, California
Requisition Number R0039785 Subsidiary eBay

Senior Product Manager, Native Apps, Buyer Experience 

Job Brief

We are looking for an experienced Senior Product Manager to join our dynamic and collaborative Buyer Experience team. 

You must have demonstrated native mobile expertise, with a proven track record of delivering amazing customer experiences on both iOS and Android. You will be passionate about ensuring that our native app experiences meet our customers needs and align with our business strategy. You will work closely with many cross-functional stakeholders from engineering, design, customer service, and marketing, just to name a few. You are empathetic, collaborative, and curious as we build new native mobile experiences and improve existing products that power the world’s largest e-commerce marketplace.

About eBay:

At eBay we are passionate about connecting people with the things they love. As the world's biggest online marketplace, we pride ourselves on technology-led innovation and our ability to shape the future of commerce. We put our customers (buyers and sellers) at the center of everything we do.

As a global brand, our purpose is to create opportunities:

  • For individual sellers, small businesses and large merchants worldwide

  • For shoppers seeking value, selection and convenience

  • For our people, who aspire to make the world better

We make a difference through our global commerce platforms, our people and our commitment to social innovation. We care because our customers depend on us.


Responsibilities

  • Customer Focus: Develop a deep understanding of and empathy with the eBay community of buyers and sellers. Advocate for product experiences that meet their needs and address their challenges with the eBay native app experiences.

  • Product Strategy: Understand and synthesize customer and business needs from market research, customer insights, and business data to inform and drive product strategy for the native mobile platform. 

  • Analytics Driven: Help define and drive OKRs for native mobile app engagement. Leverage A/B testing, experimentation, and User Experience Research to deliver data-driven results.

  • Roadmap Prioritization: Advocate for the native mobile point-of-view for the product and platform strategy for Buyer Experience and deliver to a prioritized roadmap and backlog that addresses customer needs.

  • Cross-Team Collaboration: Work with partners across our product development organization, marketing teams, customer service partners, and business analytics leaders to define, advocate for, build, and launch experiences in the native apps

  • Cross-Org Projects: Drive complex, technical projects to successful conclusion. 

  • Be Part of the Team: Participate actively in standard agile ceremonies (daily standups, backlog grooming, sprint retrospectives, sprint demos, etc.)

Requirements

  • 5+ years of work experience in product management with a proven record of successfully launching product experiences in native iOS and Android apps

  • Demonstrated critical thinking skills and independent motivation

  • Excellent interpersonal and organizational skills, with the ability to drive and implement ideas in a changing environment, and work well as a member of a highly integrated team composed of both technical and non-technical members

  • Capable of leading through influence; holding product leads accountable to the greater native ecosystem goals

  • Must have a demonstrable understanding and appreciation of eBay’s business model from a buyer and seller’s perspective

Reports to:

Director, Native Apps, Buyer Experience

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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