Lead Product Manager - Selling Guidance

Toronto, Ontario Requisition Number R0022070 Subsidiary eBay

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

eBay's Selling Platform Team’s goal is to enable our 25M+ sellers to start, manage and grow their business on eBay efficiently. We do this by building a world-class inventory management system, powerful selling tools and an intelligent guidance platform which advises sellers on how to grow their business on eBay. Today our platform manages more than 800 million active listings and millions of transactions every day.

We are seeking a Lead Product Manager who will lead the development of cutting edge AI-based tools that help our sellers grow their business by delivering critical insights like what kinds of inventory they should source for maximum ROI, how they should price it to be competitive and how they should optimize their overall listing to improve conversion and sales. These insights are built using the latest machine learning algorithms leveraging the vast amounts of data at eBay's disposal. This PM will be responsible for building the next generation user interfaces on web and mobile as well as easy-to-use APIs which are used by larger sellers and partners to directly integrate with eBay's Selling platform.

The ideal Product Manager for this role is one who (1) Is passionate about the ecommerce experience for millions of sellers and channel partners (2) Is not afraid to think big – machine-learning based insights are still in their infancy – the sky is the limit (3) Has the technical depth to engage with developers and data scientists alike (4) Is meticulous with details while keeping an eye on the big picture and (5) Has a bias for action and can-do attitude.

This person will collaborate with designers, engineers, user experience researchers, data analysts, technical writers and of course fellow product managers working together to solve our customer problems. Key responsibilities include:

* Engage with sellers to understand customer needs, growth blockers and appropriate ways to deliver various insights to meet their needs 
* Partner with user experience researchers to understand customer needs, pain points and triggers for delight

* Partner with UX designers to build clean, delightful experiences which can convey complicated insights in an easy to understand, actionable way
* Define product requirements including writing clear, detailed, and thorough specifications for features

* Analyze usage data, customer research, and marketing research to understand and drive new features & improvements

* Work with the Product Development team to refine and clarify product requirements

* Work with the Quality Engineering team to ensure the final delivery meets product requirements
* Manage the timeline for feature development, ensuring it stays on track and clearly reporting status and issues

* Collaborate with multiple product groups across the company to drive development of end-to-end capabilities/features needed by our sellers
* Preferred - MBA with a Computer Science background

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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R0022070

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