Program Manager

San Jose, California Requisition Number R0021874

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

Job Description

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

eBay (NASDAQ: EBAY) is the world’s most vibrant marketplace for discovering great value and unique selection. eBay connects millions of buyers and sellers around the globe, empowering people and creating opportunity through Connected Commerce. Our vision for commerce is one that is enabled by people, powered by technology and open to everyone. We partner but never compete with our sellers and create stronger connections between buyers and sellers with product experiences that are fast, mobile and secure. We're just as passionate today about connecting buyers and sellers as when we founded the company in 1995. For more information, visit ebayinc.com.

Program Manager, Shipping

We are looking for a dynamic, passionate Program Manager for Shipping Team with experience and skills in project management and ability to lead complex cross-domain projects. You will join a very dynamic and fast-paced environment and work with cross-functional global, local and external teams to manage and support Shipping programs and projects that create better experiences for how our buyers and sellers receive and send their products.

You’ll be responsible for delivering projects through from planning to execution, ushering them through the entire project lifecycle. This includes managing project schedules, identifying risks and communicating project goals and status to all stakeholders. Your projects will often span multiple offices, time zones and hemispheres, and your role will be critical in keeping all teams and stakeholders coordinated in terms of project’s progress and deadlines. You will partner with Engineering, Product, Customer Support, Legal, Finance, and Marketing across the globe on impactful and often groundbreaking initiatives to execute the strategy and deliver great quality products.

Job Responsibilities:

  • Work with Product on understanding the vision, strategy of the program and creating a roadmap that would deliver value to the customers
  • Work with Engineering on planning quarterly and sprint releases
  • Work with all departments to secure, prioritize and align cross-functional, cross-domain delivery teams to deliver programs
  • Facilitate program status meetings, track status of existing issues and identify new issues and risks.
  • Act as a central point of contact for all communication related to the programs and project(s).
  • Communicate program status to all stakeholders.
  • Assess impact of change requests.
  • Know at all times the health of programs and projects, risks and impact to delivery of customer and business value.
  • Maintain awareness of cross product / program synergies and actively communicate opportunities to simplify or better align work across teams.

Job Requirements:

  • 5+ years of relevant work experience in technical project management.
  • Bachelor’s Degree, or equivalent
  • Hands-on experience as a project manager or scrum master, preferably with large organizations.
  • Experience with JIRA Agile
  • E-commerce domain expertise is a plus
  • Exceptional organization skills. Has the ability to track multiple threads at one time and multi-task
  • Laser focus on results and outcomes, not just the process.
  • Strong sense of ownership, with focus on proactively removing program obstacles, and willingness to go above and beyond to chase down loose ends that lead to successful product delivery
  • Ability to thrive in a highly ambiguous, fast-paced environment where priorities shift rapidly
  • Ability to operate independently within established methodologies, procedures, and guidelines  
  • Positive “Can Do” attitude

Location & Travel: 

  • Position is based in San Jose
  • Travel requirements will vary with assignments (mainly Seattle).  Expect 10 - 15% travel.

Education:  Bachelor’s Degree, or equivalent

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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R0021874

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