PMO

Amsterdam, North Holland Requisition Number R0029754 Subsidiary Marktplaats

PMO

The Program Management Office is the information hub for projects and programs within the portfolio and involves tracking/reporting, assurance/quality control, information management, financial tracking, risk/issue tracking, change control, support and knowledge management/learning from experience. The Program Management Office will add new value through the knowledge, skills and experience of its staff.

Overall Purpose of Role:

  • The role of Program Management Office Analyst is to support the Program Management Office Team including: tracking status of program deliverables and milestones; supporting the adoption of the project lifecycle and deliverables; program level risk and issue coordination; monitoring the status of projects transitioning into normal service; coordination of the regular project and program level reporting cycles; co-ordination of project Governance arrangements, Post Project Reviews, Program level workshops.
  • Additional responsibilities include assisting the Head of Program with defining and updating the project management processes, standards and governance, assisting Project Managers on large projects, contributing to Quality Reviews, and coordinating activities in support of quality objectives.
  • At times the PMO may be asked to provide project support, when this is the case this will include, amongst other things:

-ensuring project plans and project documentation are complete and up-to-date;

- provide regular project status updates;

- help acquire the necessary resources and skills, and contribute to the delivery of business systems to meet identified business requirements

Main Activities and Responsibilities:

  • Responsibilities for supporting the Program Management Office Team include:

Governance & Control

Implement governance standards across the portfolio, including tracking, monitoring and updating the status of program deliverables; Lead program level Lessons Learned repository; attend Post Project Review meetings to identify key areas of improvement to be assembled into the Lessons Learnt repository; Handle the program level risks and issues register; Carry out assurance review processes as required by the Head of Program; Liaise with staff in other PMO’s so that standards are implemented consistently across eBay.

Planning, Reporting & Control

Work with the Head of Program to develop the IT Project Standards guide, seeking contributions from Project Managers, QA Team, Development Team and Service Implementation Lead to ensure that the Standards meet best practice; Organize workshops to identify areas of improvement for projects, documenting recommendations and presenting them to the MT; Build up a repository of project templates both technical and management to support the Project Managers – use examples from current and past projects to identify best practice; Continue to evolve the processes and templates throughout the project lifecycle

Project Management

  • Providing effective management support to project teams on small to medium sized projects, or assisting Project Managers on streams of other large projects;
  • Co-ordination of publication, review and sign-off of major Project Management deliverables;
  • Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored;
  • Monitoring and reporting on progress of the project to the Project Board and all stakeholders;
  • Coordinating quality activities to meet quality objectives. Handling project risks, issues and change control, communicating the impact to the project;
  • Monitoring projects against time, budget and quality standards.

Education, Qualifications and Training

  • Prince2, MSP or P30 qualifications preferable
  • Experience of program co-ordination/administration
  • Experience of managing small projects, or exposure to the end to end project lifecycle or managing substantial parts of the project lifecycle
  • Experience of working within a structured project management framework
  • Experience with Agile (Scrum, Kanban)
  • Knowledge of project management tools and techniques.
  • Knowledge and experience of Microsoft packages, including Project, Powerpoint, Word and Excel
  • Strong communications skills, both written and verbal
  • Strives to do the "right thing", not just the "easy thing"
  • Is effective in unifying and creating teams of people with disparate skills
  • Is courageous and decisive, prioritizes effectively, maintains a clear focus and sees action through to delivery

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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Requisition Number R0029754

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible.

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