Operational Controls Sr. Manager

Austin, Texas
Draper, Utah
Requisition Number R0035087

eBay is a global commerce leader that allows you to shape how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a meaningful impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you.

About the team:

At the core of everything we do, we ensure that eBay’s customers are front-and-center in all our strategic decisions and that we execute our plans with our customers as our most important priority. The team is comprised of Global Customer Service (GCX), Global Trust, and Global Security and Resiliency organizations, and our Workplace Resources (WPR) function – responsible for eBay’s facilities around the world.

Primary Job Responsibilities

We are looking for a highly qualified, motivated and entrepreneurial leader to help develop an internal audit program for an expanding global team. As a leader of this newly created internal controls team this individual will be responsible for the following:

  • Lead, mentor and assist in the development of the team
  • Partner with the operational teams to assess risk and advise on controls related to emerging businesses related to payments and risk
  • Build strong relationships with relevant business partners to thoroughly understand their business and identify appropriate risk mitigations and opportunities to add value
  • Develop and maintain an internal audit plan that brings a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance
  • Complete ongoing risk assessments within the Risk and Payments Operations and recommend audit projects and controls
  • Identify, evaluate, and monitor the remediation of control deficiencies
  • Responsible for establishing appropriate KPIs to measure process performance and identifying process improvement opportunities.
  • Responsible for stakeholder engagement, assessment of ongoing business needs and building short-term and long-term roadmap to support business needs.
  • Lead engagement on global and strategic marketplace projects to ensure key risks and controls are addressed and adhered to along with directing the Project team to reach appropriate decisions that capture control requirements and ensures effectiveness and efficiencies
  • Interacts frequently with executives and senior management in defining goals and strategic plans along with communicating audit results
  • Assist in facilitating the work of external auditors’ on-site visits.

Preferred Skills / Experience

  • 8+ years of audit (preferably internal) experience preferably within the e-commerce or financial services industry
  • 5+ years of experience in managing and developing an internal audit team
  • Bachelor’s Degree, or equivalent work experience
  • Demonstrated experience in project management practices, tooling, and managing projects through the SOX lifecycle
  • Knowledge of widely used internal control framework and design practices along with direct experience in applying those practices in large scale complex organizations
  • Professional audit certifications such as CPA, CIA, and/or CISA
  • Project Management Professional (PMP) certification
  • Communication skills, interpersonal skills, and presentation skills that allow effective interactions with business partners
  • Ability to interact with senior and executive leadership
  • Analytical skills with high attention to detail
  • Ability to work with teams based in remote/off-site locations

We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about our Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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