Risk and Trust Strategy Manager

Draper, Utah
San Jose, California
Requisition Number R0039416 Subsidiary eBay

In the eBay Payments Organization, you are an integral member of a growing organization that inspires passion, courage and inventiveness. You will create the future of global e-commerce and make an important, positive impact on millions of eBay sellers and shoppers around the world. If you're searching for a special place to take your career to the next level, let's talk.

The Risk & Trust Strategy Team’s focus is to ensure the integrity of our marketplace for buyers and sellers who transact with us every single day. The scope of our charter includes Risk Management Strategy, Policy, Decision Sciences, and Policy Operations.

We are seeking a Risk and Trust Strategy Manager to join the team. The principal responsibility of this role is to help craft and drive strategy development, and aligned execution across Risk and Trust. You will support forming hypotheses, structuring and conducting analysis, and articulating strategic options.  You will work with a wide variety of business leaders, product teams, solutions managers, and other key partners across the organization to help translate their business needs into creative strategies to solve for these business needs. The role will also drive industry and market research to identify unmet payments and Trust and Risk needs and trends, and support proactive formulation of strategies in response to these developments.

Key Responsibilities Include:

Strategic Planning

  • Conduct research/analysis to support development of multi-year plan in terms of market approach, products, experiences, and capabilities.

  • Support aggregation of organization needs, requests, and plans to feed yearly financial and capacity planning and resource strategies.

Special Projects

  • Perform analysis and research for payments projects that require long-term viewpoints, cross-functional coordination, specific market expertise, or are on critical path.

  • Build quantitative and logical models to support grounded recommendations.

Market Intelligence

  • Conduct research/ analysis to identify payments and risk needs and trends that span the market and help integrate these needs into strategy formulation.

  • Support education regarding offerings and propositions across markets for solution teams, product teams, and other partners.

Presentation coordination for bi-weekly, monthly and quarterly leadership forums (up to C-Level)

Key Skills

  • Problem solving: work with managers to identify, scope, and structure key strategy initiatives.

  • Analytical thinking: exceptional quantitative analytical & data management skills.

  • Results oriented: biased toward action, great collaborator and master simplifier - constantly pushing toward clarity and delivery.

  • Team player: thrives in a fast-paced environment and is comfortable managing uncertainty.

  • Entrepreneurialism: investigating and getting information required to get the job done will make you much more effective in this role.

  • 80/20 balance: couple attention to detail with swift execution - we need to do things quickly, and we need to do them well.

  • Communications: exceptional written and verbal communication skills.

Preferred Qualifications

  • 2+ years of related work experience.

  • Consulting / investment banking / business intelligence / strategy, or related experience.

  • Demonstrated interest in ecommerce, payments, or risk industry.

  • Master’s degree preferred.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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