Senior UX Researcher (f/m/d)

Dreilinden, Brandenburg Requisition Number R0030152 Subsidiary mobile.de

mobile.de, part of the eBay Inc family of companies, is the largest online vehicle trade site in Germany.

Our office campus is co-located with the eBay Marketplace and ebay Kleinanzeigen offices in Dreilinden, just outside Berlin and also in Berlin-Friedrichshain.

At mobile.de we strive to bring utility and meaning to our users and value for our business in everything we do.

We are looking for a Senior UX Researcher to help explore and shape our products and the future of mobile.de.

We believe in working iteratively in cross-functional teams; that solutions are best driven by data, research, and an understanding of our users;

and we strive to create solutions that serve both business and user needs.

As part of the UX team, you will work with and be supported by a mature team of designers and researchers with diverse skill-sets; you will drive the excellence of the UX Research area while partnering with product and tech teams, external and internal partners to understand our users, translate insights into solutions and test these solutions.

As part of the eBay Classifieds Group you will represent and drive mobile.de’s UX Research efforts and activities internationally.

Our job profile:

  • Design and conduct qualitative studies, including field observations and interviews, and remote and in-person usability studies for existing and future products

  • Design and conduct quantitative studies, such as structuring and analyzing surveys to evaluate the impact of product changes and gather insights at scale

  • Adapt and innovate research methods to deliver the right insights for the problem

  • Synthesize and communicate research findings to inform business decisions

  • Lead and steer a small team of external UX Researchers

  • Collaborate closely with Product and Design to develop long term research plans

  • Build empathy for our customers and users across the organization and advocate user value in everything you do

Your skill profile:

  • 4+ years of experience as a UX Researcher

  • Experience in leading a small research team is a plus

  • Bachelor or Master degree in HCI, Design, Cognitive Psychology or a related field

  • Strong in qualitative and quantitative research methods

  • Knowledge of statistical analysis

  • Knowledge and experience conducting UX research for web applications, websites, mobile applications

  • Highly effective presentation, communication, and influencing skills to bring the voice of the customer to life

  • Practiced in agile and lean development practices

  • German fluency and effective English communication skills

What we offer:

  • An experienced UX team with a strong culture of feedback and cooperation

  • A culture of research-driven product development -- research is an established and valued part of our process

  • Great personal development opportunities through external trainings and internal eBay programs

  • Family friendly company

  • Flexible working times and location (including ability to also work some days from home or from our office in Berlin-Friedrichshain)

  • Competitive salary and great benefits e.g. conference & education budget (language courses, soft skill training and mentoring), company pension scheme, employee stock plans

Interested?

We are looking forward to your online application (with portfolio link/pdf) at https://careers.ebayinc.com/join-our-team/start-your-search/find-jobs-by-location/detail/germany.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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