Global Brand Manager

San Francisco, California Requisition Number R0039448 Subsidiary eBay

Department: Global Brand Team

The Company: eBay is one of the world’s largest and most vibrant online marketplaces, where practically anyone can buy and sell practically anything, from any connected device. Founded in 1995, we enable a diverse community of individuals, entrepreneurs, and established companies to build businesses and to create better lives for themselves, their families, and their employees. We offer an unparalleled selection of items to our passionate community of buyers so they can get exactly what they want every time they shop with us.  And we use our global platform to power charitable giving, raising more than $1B in charitable donations to date.

The Job:As the Global Brand Manager you will help shape a new, more modern and relevant eBay brand in the hearts and minds of consumers across the world. Working closely with regional marketing teams, communications, product organization and other functions across the company, you will coach and partner to build the new eBay brand from the inside out.  

Your goal will be to drive the long-term success of the eBay brand by informing our brand strategy and future proofing, by advancing a brand-oriented culture, and by enabling on-brand executional excellence.

Your core responsibilities will be to i) educate and engage the organization around brand strategy, brand expression system, messaging and experience strategy, ii) lead and manage evolution of brand architecture, inclusive of naming, iii) own the stewardship and delivery of ‘on brand’ executions across the organization world-wide, iv) design, develop, implement and run end-to-end brand experience reviews across the organization, including regional teams, and build out optimization initiatives  

Ultimately, you’ll embody the eBay brand and inspire employees, partners and consumers around the globe. Reporting to a Senior Brand Strategist in the Global Brand Team, the Brand Manager will be a collaborative, strategic, creative lead with a passion for all things related to brand and operational excellence.

Key responsibilities

  • Engage across organizations to strengthen understanding of brand purpose, promise, traits, propositions, and expression system

  • Drive a modern, relevant and coherent brand expression and narrative, built on the global brand strategy platform

  • Partner across functions and geographies to ensure executions ladder up to our brand strategy and adhere to brand expression system

  • Build a comprehensive brand performance framework, including end-to-end experience reviews, creative reviews, tracking, optimization

  • Expand and update the brand hub which includes core brand strategy building blocks, assets, brand training, and engagement channels

  • Build knowledge and expertise around brand management, defining standards for ‘on brand’ executions

  • Share and reapply best-in-class branded content and brand thinking across organizations

  • Manage a coherent brand portfolio, ensuring systematic application of our brand architecture principles to naming, language, and sub-branding

Preferred qualifications

  • Versatile thinker who adeptly flexes between high level strategy and detailed execution, and between analytical and creative thinking

  • Ability to provide clear, structured and strategic brand guidance in a fast-paced, highly dynamic environment

  • Strong sense of accountability, brand ownership and ability to coach down, up and across levels and geographies

  • Excellent consumer-centric communication design skills, as well as highly developed sense of creative excellence

  • Experience working with (or within) agencies on brand-building projects

  • Outstanding communicator with superior storytelling, writing, presentation and facilitation skills

  • Ability to build relationships, collaborate and influence across all levels, functions, and geographies

  • High degree of comfort working within a proactive culture and navigating ambiguity

  • Operational excellence, innovative thinking, and creative approach to problem solving

  • Exceptional project management skills

Job requirements

  • MBA or Master degree or equivalent in Marketing, Communication, Advertising, Media and Technology or related studies

  • Minimum of 5-7 years of relevant experience in tech, CPG, or ecommerce/retail and/or creative agency experience

  • Experience in developing brands from strategy through execution across multi-channel marketing campaigns and/or product experiences

  • Proven ability to interpret and absorb data and translate into strategic recommendations

  • Experience in designing and managing brand architecture across a complex portfolio

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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