Manager, Policy Governance

Location:

San Francisco, California
Requisition Number:
R0049228

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of!

About the Team

The Payments Entity Management team is in the process of establishing a number of regulated legal entities in key locations globally (US, EU, UK, AUS, SGP) to provide payment services in support of the global rollout of managed payments. To satisfy local regulatory obligations as well as good governance practices, Payment Outsourcing & Governance established a framework and process to drive global consistency and help steer new eBay initiatives in the areas of Policy Management across all eBay payment entities and functions.

About the Role

You will play a key role in the Payments organization, working closely with leadership and across all parts of the company, including the legal, risk, compliance, finance, operations, payment services, and customer teams. A critical problem solver, you will further improve the existing policy development and governance processes to drive policy creation and approval.

More specifically, you will

  • Act as the partner concern point of contact for policy issues and questions.
  • Work closely with partners from across the company, advising them on how to craft their policies.
  • Execute and manage a defined policy governance process, with a focus on process improvement, systems enhancements, and automation that could increase efficiency and productivity.
  • Solicit feedback from different teams across the business and synthesize multiple opinions into comprehensive policy proposals.
  • Prepare clear and detailed analysis exploring important policy questions.
  • Analyze the impact of policy changes and present insights around policy launches and post-implementation monitoring.
  • Keep a critical eye towards our policies, ensuring they are consistent, relevant, and reflect eBay’s strategy.
  • Drive internal and external awareness and understanding of policies and the rationale behind them.

Key Requirements

  • 8-10+ years of experience in policy and procedure development, risk management, internal audit, internal controls, or risk consulting.
  • Ability to influence and drive action in a matrix environment with phenomenal communication skills, both written and verbal, and able to articulate clear, compelling insights from complex issues
  • Demonstrate experience in working with and/or managing partner relationships and with managing cross-functional projects;
  • Excellent communication skills, both written and verbal.
  • Organized analytical problem solver, with experience managing projects and deliverables.
  • Passion for problem-solving. Ability to quickly understand the essence of new and existing policy requirements and business challenges.
  • Knowledge of Governance, Risk, and Compliance (GRC) tools; knowledge of Salesforce platform based GRC tools and workflows is a plus.
  • Good documentation skills to detail work processes, procedures and agreements;
  • A global mind-set and ability to work effectively with people and teams from various cultures and time zones
  • Experience operating in a fast pace, rapid change environment where matrix reporting and reliance on others is the norm to get things done
  • Highly motivated, consumer tech savvy, and community focused individual.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-KA1

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Manager, Policy Governance

San Francisco, California Requisition Number R0049228 Subsidiary eBay

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of!

About the Team

The Payments Entity Management team is in the process of establishing a number of regulated legal entities in key locations globally (US, EU, UK, AUS, SGP) to provide payment services in support of the global rollout of managed payments. To satisfy local regulatory obligations as well as good governance practices, Payment Outsourcing & Governance established a framework and process to drive global consistency and help steer new eBay initiatives in the areas of Policy Management across all eBay payment entities and functions.

About the Role

You will play a key role in the Payments organization, working closely with leadership and across all parts of the company, including the legal, risk, compliance, finance, operations, payment services, and customer teams. A critical problem solver, you will further improve the existing policy development and governance processes to drive policy creation and approval.

More specifically, you will

  • Act as the partner concern point of contact for policy issues and questions.
  • Work closely with partners from across the company, advising them on how to craft their policies.
  • Execute and manage a defined policy governance process, with a focus on process improvement, systems enhancements, and automation that could increase efficiency and productivity.
  • Solicit feedback from different teams across the business and synthesize multiple opinions into comprehensive policy proposals.
  • Prepare clear and detailed analysis exploring important policy questions.
  • Analyze the impact of policy changes and present insights around policy launches and post-implementation monitoring.
  • Keep a critical eye towards our policies, ensuring they are consistent, relevant, and reflect eBay’s strategy.
  • Drive internal and external awareness and understanding of policies and the rationale behind them.

Key Requirements

  • 8-10+ years of experience in policy and procedure development, risk management, internal audit, internal controls, or risk consulting.
  • Ability to influence and drive action in a matrix environment with phenomenal communication skills, both written and verbal, and able to articulate clear, compelling insights from complex issues
  • Demonstrate experience in working with and/or managing partner relationships and with managing cross-functional projects;
  • Excellent communication skills, both written and verbal.
  • Organized analytical problem solver, with experience managing projects and deliverables.
  • Passion for problem-solving. Ability to quickly understand the essence of new and existing policy requirements and business challenges.
  • Knowledge of Governance, Risk, and Compliance (GRC) tools; knowledge of Salesforce platform based GRC tools and workflows is a plus.
  • Good documentation skills to detail work processes, procedures and agreements;
  • A global mind-set and ability to work effectively with people and teams from various cultures and time zones
  • Experience operating in a fast pace, rapid change environment where matrix reporting and reliance on others is the norm to get things done
  • Highly motivated, consumer tech savvy, and community focused individual.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-KA1

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info