Senior Product Manager

San Jose, California
Bellevue, Washington
Requisition Number R0030848 Subsidiary eBay

Our team is responsible for driving eBay’s growth primarily using offsite experiences such as emails and push notifications. As a product manager on this team, you would drive end to end experiences for 180MM active eBay customers, right from when they sign up for eBay, bid on the first auction, to when they make their first purchase, and then go on to become an active eBay customers. You would work with different teams across eBay and  contribute to overall strategy and customer experience.

Responsibilities:

Own the customer experience and goals for emails and push notifications

Understand customer pain points and develop solutions

Lead an agile team to deliver on business goals with high velocity

Clearly set the product/backlog prioritization with a balance of near-term deliverables and longer-term investment

Deep dive into metrics and make product decisions, including having ownership and revenue responsibility for the marketing programs developed under your direction.

Develop detailed requirements for new features

Work with designers to develop the customer experience

Work with Machine Learning experts to create science-based initiatives to optimize specific objectives, including developing the business case and requirements for these efforts and owning the revenue outcomes

Work with stakeholders and other global eBay teams to solve customer problems

Launch 5-7 A/B or multivariate tests per month, assess performance, and make rollout or additional testing decisions

Skills:

At least 3 years of product management experience leading a customer focused product

Strong critical thinker and ability to make quick decisions

Strong communicator that can effectively communicate strategies & trade-offs up to senior leaders, stakeholders and development teams

Strong organizational skills

Computer Science degree preferred

Startup experience preferred

Knowledge of email and/or mobile experience marketing a strong plus

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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