Next Seller Action Lead Product Manager

San Jose, California Requisition Number R0039548 Subsidiary eBay

Next Seller Action Product lead

Job Description: 

  • In this position you will be the lead PM for the eBay Next Seller Action framework and experiences.  The problem we are looking to solve is selling on eBay has a steep learning curve, even for business sellers who sell on other market places.

  • Sellers are often confused / not clear about ‘how to eBay’ they learn via mistakes and hours spent on youtube. The goal is to transform Overview Page of Seller Hub into a true landing page that helps sellers along their journey and present relevant content/ actions. 

  • The PM will lead an agile team but also work with other PMs closely to make sure our product deliveries are all coordinated and not siloed

  • You will be the PM lead for Seller Hub Overview Page with a goal to transform the page such that we can help sellers succeed on eBay. 

  • You will own the following components/ experiences: Seller Hub Overview Framework, Seller Hub Overview ‘Next Seller Action’ modules (tasks, suggestions, reminders,  milestones & seller level) Next Seller Actions other touch points in the Seller Hub experience and any relevant NSA domain services 

  • You will work very closely with the design team to create and iterate on designs based on seller feedback

Experience/ Qualifications:

  • 5-10+ years of experience understanding customer needs, assimilating information from various sources to crystallize into the root cause of the challenge

  • Experience on consumer/ small business / customer facing products is a must. Experience working with design team and delivering UX based products is a must.

  • Ability to translate business & customer problems / needs into features and solutions, delivering delightful and friction less customer experiences.

  • Creating success for the customer and delivering business results.

  • Proven track record of product management experience, preferably in an e-commerce environment. Experience working with small business sellers is a plus. 

  • Analytical and comfortable making data driven decisions

  • Excellent communication skills and collaborative in nature, ability to make the complex seem simple

  • Ability to collaborate across teams, both yours and others’, to build and execute complex business plans and strategies

  • Leader with a vision who inspires those around to bring the best version of themselves

  • Experience in operating in global environments across cultures, locations, and time zone

  • Bachelors/Masters Degree in Business, Economics, Engineering or Computer Science

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

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