Sr Product Manager - AI

Location:

San Francisco, California, United States
Requisition Number:
R0054227

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

We are seeking for our Core AI team an experienced Product Manager responsible for defining our long-term AI strategy for our Visual Products, making it easy for our buyers to visually discover products in eBay.

The Product Manager will work closely with all partners across the business within a fast moving, goal-oriented culture: business partners, customers, peer product managers, researchers, development teams, designers and other functions, to meet product goals and improve the customer experience across the buying journey.

Position Responsibilities:

  • Develop, maintain and execute against a Visual Discovery AI product roadmap
  • Ideate, and drive data-driven decisions using various inputs sources
  • Responsible for the planning and execution throughout the product life cycle, including capturing and prioritizing customer requirements, defining the vision and ensure delivery of high quality features on time to achieve defined customer satisfaction goals
  • Expand customer use cases that can be resolved via voice or text help bot and ensure feedback loop from reps and customers to identify pain points and improvement opportunities
  • Partner closely with analytics and content teams to ensure proper measurement instrumentation, monitoring and reporting of product success post launch
  • Understand the dynamics and drivers of critical metrics and provide business recommendations accordingly
  • Communicate plans and progress to leadership and partner teams
  • Evangelize the Self-Service products across the organization, drive integration and ensure desired positive impact is achieved

Job requirements:

  • Deep connection to who eBay users are, their needs and issues across their customer journey
  • Excellent leadership and communication skills across all levels of the organization
  • Technical savvy to be a strong collaborator with developers, understanding their technical capabilities and constraints
  • Real passion for amazing customer experiences
  • Teammate: ability to build strategic relationship across organization and levels
  • Ability to meet tight deadlines, handle a dynamic environment, and have good judgment
  • Proven growth mindset. Ability to think creatively and challenge the status quo
  • You pose good judgment in balancing between innovation and robust operation, able to optimize productivity and efficiency when working with your partners.

Qualifications and Education Requirements:

  • 6+ years in product management with at least 3 years in Agile environment
  • 2+ years of direct experience building and launching AI products based in images or video
  • Track record of delivering best-in-class consumer experiences
  • Comfort operating in global environments across cultures, locations, and time zones
  • Analytical and comfortable making data-driven decisions
  • Strong communication skills and collaborative in nature

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Sr Product Manager - AI

San Francisco, California, United States Requisition Number R0054227

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

We are seeking for our Core AI team an experienced Product Manager responsible for defining our long-term AI strategy for our Visual Products, making it easy for our buyers to visually discover products in eBay.

The Product Manager will work closely with all partners across the business within a fast moving, goal-oriented culture: business partners, customers, peer product managers, researchers, development teams, designers and other functions, to meet product goals and improve the customer experience across the buying journey.

Position Responsibilities:

  • Develop, maintain and execute against a Visual Discovery AI product roadmap
  • Ideate, and drive data-driven decisions using various inputs sources
  • Responsible for the planning and execution throughout the product life cycle, including capturing and prioritizing customer requirements, defining the vision and ensure delivery of high quality features on time to achieve defined customer satisfaction goals
  • Expand customer use cases that can be resolved via voice or text help bot and ensure feedback loop from reps and customers to identify pain points and improvement opportunities
  • Partner closely with analytics and content teams to ensure proper measurement instrumentation, monitoring and reporting of product success post launch
  • Understand the dynamics and drivers of critical metrics and provide business recommendations accordingly
  • Communicate plans and progress to leadership and partner teams
  • Evangelize the Self-Service products across the organization, drive integration and ensure desired positive impact is achieved

Job requirements:

  • Deep connection to who eBay users are, their needs and issues across their customer journey
  • Excellent leadership and communication skills across all levels of the organization
  • Technical savvy to be a strong collaborator with developers, understanding their technical capabilities and constraints
  • Real passion for amazing customer experiences
  • Teammate: ability to build strategic relationship across organization and levels
  • Ability to meet tight deadlines, handle a dynamic environment, and have good judgment
  • Proven growth mindset. Ability to think creatively and challenge the status quo
  • You pose good judgment in balancing between innovation and robust operation, able to optimize productivity and efficiency when working with your partners.

Qualifications and Education Requirements:

  • 6+ years in product management with at least 3 years in Agile environment
  • 2+ years of direct experience building and launching AI products based in images or video
  • Track record of delivering best-in-class consumer experiences
  • Comfort operating in global environments across cultures, locations, and time zones
  • Analytical and comfortable making data-driven decisions
  • Strong communication skills and collaborative in nature

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info