Sr. Director, Risk & Trust Science

Location:

San Jose, California, United States
Requisition Number:
R0055720

Our Data Science Team Uses Machine Learning Models To

We are looking for an outstanding leader who wants to build scalable, business critical systems to protect eBay's customers and build trust with our brand.

  • Predict and prevent bad buying and selling experiences

  • Assess and bolster marketplace trust and reliability

  • Detect and prevent frauds and scams to build a trusted marketplace

  • Drive strategic growth through risk-based personalization

  • Develop and lead a high performing organization

Job Summary

Risk and Protections (R&P) plays a substantial role in the customer experience at eBay, securing the platform and optimizing the customer experience. The team partners closely with product, engineering, marketing, customer experience, and many other teams to drive planning and execution, with the customer at the center.

We are currently looking for an experienced leader for Director of Risk Science. In this role, you will drive cross-functional partnerships with product, engineering, regional business units, customer experience, and other teams to develop and deploy the science that protects eBay and its customers. You have excellent judgment and a passion for process design and improvement. Above all, you are a strong change agent and customer advocate. Vision, flexibility, operational rigor, and leading through ambiguity are essential.

Responsibilities

  • Set vision and strategy for Risk Science and motivate a team of high-performing data scientists and data engineers to achieve their goals

  • Support the professional growth of your team through mentoring, coaching, and technical leadership

  • Collaborate with other researchers, engineers, and product teams to develop strategic and tactical improvements to our risk, trust, and machine learning platforms

  • Collaborate with business partners to understand the Machine Learning, feature development, and Intelligence needs to drive eBay's strategy

  • Design and implement end to end solutions using machine learning and AI, improving efficiency and user experience for buyers and sellers

  • Work with data scientists, engineers, and cross functional teams to produce end-to-end production-ready solutions

  • Drive a culture of quality, performance, scalability, and reliability

  • Rigorously set and measure operational metrics and outcomes, and continually improve processes at scale

  • Recruit, develop and lead a robust team

Qualifications

  • Consistent track record of leadership with 12-15 years of industry experience managing teams

  • Excellent organizational and communication skills and experience working collaboratively with product and engineering leaders and teams

  • 10+ years of experience leading teams in machine learning, statistical modeling, feature development, and model governance

  • Deep understanding of machine learning methods and evaluation methods. Graduate degree a must

  • Deeply engaged and knowledgeable of the latest technological advancements in this area

  • Strong organizational, analytical and problem solving skills with tried ability to ‘get stuff done'

  • Ability to develop and manage relationships at all levels in the organization

  • Team-builder and experienced people manager

  • Excellent written and spoken communication skills, and ability to communicate complex technical topics in clear simple terms

  • Strategic problem solver who combines tactical execution with clarity of vision

  • Experience leading ambiguous and less defined environments

Education

  • Master of Science a must / PhD in a quantitative field, or computer science, or engineering preferred

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

To Learn About EBay’s Diversity & Inclusion Click Here

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.

https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Sr. Director, Risk & Trust Science

San Jose, California, United States Requisition Number R0055720

Our Data Science Team Uses Machine Learning Models To

We are looking for an outstanding leader who wants to build scalable, business critical systems to protect eBay's customers and build trust with our brand.

  • Predict and prevent bad buying and selling experiences

  • Assess and bolster marketplace trust and reliability

  • Detect and prevent frauds and scams to build a trusted marketplace

  • Drive strategic growth through risk-based personalization

  • Develop and lead a high performing organization

Job Summary

Risk and Protections (R&P) plays a substantial role in the customer experience at eBay, securing the platform and optimizing the customer experience. The team partners closely with product, engineering, marketing, customer experience, and many other teams to drive planning and execution, with the customer at the center.

We are currently looking for an experienced leader for Director of Risk Science. In this role, you will drive cross-functional partnerships with product, engineering, regional business units, customer experience, and other teams to develop and deploy the science that protects eBay and its customers. You have excellent judgment and a passion for process design and improvement. Above all, you are a strong change agent and customer advocate. Vision, flexibility, operational rigor, and leading through ambiguity are essential.

Responsibilities

  • Set vision and strategy for Risk Science and motivate a team of high-performing data scientists and data engineers to achieve their goals

  • Support the professional growth of your team through mentoring, coaching, and technical leadership

  • Collaborate with other researchers, engineers, and product teams to develop strategic and tactical improvements to our risk, trust, and machine learning platforms

  • Collaborate with business partners to understand the Machine Learning, feature development, and Intelligence needs to drive eBay's strategy

  • Design and implement end to end solutions using machine learning and AI, improving efficiency and user experience for buyers and sellers

  • Work with data scientists, engineers, and cross functional teams to produce end-to-end production-ready solutions

  • Drive a culture of quality, performance, scalability, and reliability

  • Rigorously set and measure operational metrics and outcomes, and continually improve processes at scale

  • Recruit, develop and lead a robust team

Qualifications

  • Consistent track record of leadership with 12-15 years of industry experience managing teams

  • Excellent organizational and communication skills and experience working collaboratively with product and engineering leaders and teams

  • 10+ years of experience leading teams in machine learning, statistical modeling, feature development, and model governance

  • Deep understanding of machine learning methods and evaluation methods. Graduate degree a must

  • Deeply engaged and knowledgeable of the latest technological advancements in this area

  • Strong organizational, analytical and problem solving skills with tried ability to ‘get stuff done'

  • Ability to develop and manage relationships at all levels in the organization

  • Team-builder and experienced people manager

  • Excellent written and spoken communication skills, and ability to communicate complex technical topics in clear simple terms

  • Strategic problem solver who combines tactical execution with clarity of vision

  • Experience leading ambiguous and less defined environments

Education

  • Master of Science a must / PhD in a quantitative field, or computer science, or engineering preferred

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

To Learn About EBay’s Diversity & Inclusion Click Here

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.

https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info