Design Director, Buyer Experience

Location:

Bellevue, Washington
Requisition Number:
R0047144

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. eBay Marketplaces operates in 190 markets around the world.

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

As a Design Director for the eBay Buyer team, you’ll lead a team that is at the center of eBay’s buyer experience. In this role you and your team will engage with our partners across buying and search to define how our customers engage with the eBay experience. You will play a key role in defining the future user experience for the world’s largest online marketplace with over 100 million shoppers and 25+ million sellers.

Your responsibility in this role is to bring your talents as a deep systems problem solver, accomplished designer, and information architect to bear in crafting sophisticated and simple interfaces that tackle complex interaction problems. Soft skills will also be exceptionally important as you forge relationships across teams and across functions to help us all realize our future vision for eBay.

About you

You have a clear understanding of each facet of the design process - information architecture + interaction design, research + usability, rapid prototyping, visual + motion design, brand integration, and content creation. You have demonstrated ability to effectively partner with product planners and managers, program managers and development team members to shepherd end to end experiences from concept to ship. You have experience in designing shopping experiences and creating partnerships with content providers and application developers. You have demonstrable experience in designing experiences with multiple input modalities. You are a great creator, collaborator, communicator, and coach.

Responsibilities

  • Build world-class, user-centered designs incorporating business requirements, product takeaways, customer feedback, and user research
  • Build a strong and successful design team
  • Communicate, document, and represent design direction to team members, senior management, and key partners
  • Expertly craft documentation to represent the team’s vision around user experience, including storyboards, schematics, style guides, movies, PPTs and prototypes
  • Ensure the experience vision is driven by a well-defined nucleus of user needs, tasks, marketing, and business requirements
  • Direct and develop information architecture, wire frames and software UI
  • Work with design, development, and program management teams to ensure interaction and visual designs communicate and function optimally for varying technical and performance specifications
  • Work with user researchers to coordinate testing efforts, interpret test results, and incorporate results into design efforts
  • Effectively connect with developers through implementation phase to realize design vision
  • Develop conceptual diagrams, information architecture diagrams, wireframes, visual mockups, and prototypes
  • Participate in user research, testing and product discovery
  • Communicate design work and negotiate strategic direction with peers, researchers, design leaders, product partners and executives
  • Leadership – self-starter and an active listener and collaborator who values the opinions of others but can also drive consensus towards simple solutions that meet user and business needs gracefully

Essential qualifications

  • Design Team leadership
  • Mobile design expertise
  • Bachelor’s degree in Design or equivalent experience
  • 10+ years of experience as an interaction designer, product designer, or similar role
  • A portfolio that showcases relevant design projects and includes your process, design explorations and final work
  • Able to understand detail and find radically simple solutions that delight users
  • Experience with Figma, Sketch, Zeplin, Invision or equivalents
  • Experience partnering with product and developers to deliver great experiences

Preferred qualifications

  • Master’s degree in a design-related field
  • Experience designing for small businesses, financial products or with sophisticated information sets
  • Experience crafting large scale information architectures
  • Experience crafting pattern libraries for sophisticated interactions

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-NW1

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Design Director, Buyer Experience

Bellevue, Washington Requisition Number R0047144 Subsidiary eBay

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. eBay Marketplaces operates in 190 markets around the world.

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

As a Design Director for the eBay Buyer team, you’ll lead a team that is at the center of eBay’s buyer experience. In this role you and your team will engage with our partners across buying and search to define how our customers engage with the eBay experience. You will play a key role in defining the future user experience for the world’s largest online marketplace with over 100 million shoppers and 25+ million sellers.

Your responsibility in this role is to bring your talents as a deep systems problem solver, accomplished designer, and information architect to bear in crafting sophisticated and simple interfaces that tackle complex interaction problems. Soft skills will also be exceptionally important as you forge relationships across teams and across functions to help us all realize our future vision for eBay.

About you

You have a clear understanding of each facet of the design process - information architecture + interaction design, research + usability, rapid prototyping, visual + motion design, brand integration, and content creation. You have demonstrated ability to effectively partner with product planners and managers, program managers and development team members to shepherd end to end experiences from concept to ship. You have experience in designing shopping experiences and creating partnerships with content providers and application developers. You have demonstrable experience in designing experiences with multiple input modalities. You are a great creator, collaborator, communicator, and coach.

Responsibilities

  • Build world-class, user-centered designs incorporating business requirements, product takeaways, customer feedback, and user research
  • Build a strong and successful design team
  • Communicate, document, and represent design direction to team members, senior management, and key partners
  • Expertly craft documentation to represent the team’s vision around user experience, including storyboards, schematics, style guides, movies, PPTs and prototypes
  • Ensure the experience vision is driven by a well-defined nucleus of user needs, tasks, marketing, and business requirements
  • Direct and develop information architecture, wire frames and software UI
  • Work with design, development, and program management teams to ensure interaction and visual designs communicate and function optimally for varying technical and performance specifications
  • Work with user researchers to coordinate testing efforts, interpret test results, and incorporate results into design efforts
  • Effectively connect with developers through implementation phase to realize design vision
  • Develop conceptual diagrams, information architecture diagrams, wireframes, visual mockups, and prototypes
  • Participate in user research, testing and product discovery
  • Communicate design work and negotiate strategic direction with peers, researchers, design leaders, product partners and executives
  • Leadership – self-starter and an active listener and collaborator who values the opinions of others but can also drive consensus towards simple solutions that meet user and business needs gracefully

Essential qualifications

  • Design Team leadership
  • Mobile design expertise
  • Bachelor’s degree in Design or equivalent experience
  • 10+ years of experience as an interaction designer, product designer, or similar role
  • A portfolio that showcases relevant design projects and includes your process, design explorations and final work
  • Able to understand detail and find radically simple solutions that delight users
  • Experience with Figma, Sketch, Zeplin, Invision or equivalents
  • Experience partnering with product and developers to deliver great experiences

Preferred qualifications

  • Master’s degree in a design-related field
  • Experience designing for small businesses, financial products or with sophisticated information sets
  • Experience crafting large scale information architectures
  • Experience crafting pattern libraries for sophisticated interactions

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-NW1

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info