Design Lead (Onboarding and Engagement)

Location:

Bellevue, Washington, United States
Austin, Texas, United States
New York, New York, United States
San Francisco, California, United States
Requisition Number:
R0054555

eBay is a global commerce leader that shapes how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 25 years ago. Here, you can just be yourself, do your best work, and have an important impact on people across the globe. 

We are looking for people with drive, ideas, and a passion for helping small businesses succeed. Are you interested in shaping the future of eBay—if so, we’d love to talk to you!

As a Lead IC Designer at eBay—you’re at the heart of creating eBay’s product experience for the world’s largest online marketplace with over 183 million shoppers and 25+ million sellers. The work you do every day helps shape the way people shop and browse for the things they love, run their own business, and connect with others who share their passions and hobbies. Your work directly impacts people’s everyday lives all over the world.

With this role, you will have the opportunity to work on experiences for new buyers at eBay tackling complex problems around onboarding, personalization, and overall platform engagement.

About you

You’ll need strong attention to detail as well as an eagerness to tackle design problems at scale. You should be knowledgeable about our competitors, understand established design patterns and standards methodologies, but always feel the need to do better. You’ll make things — elegant, beautiful, smart things — and drive engagement and loyalty to eBay. We work across the product development cycle and pride ourselves for solving really big problems with design thinking. You will collaborate with our data, design, product and engineering teams and be responsible for creating ideas, communications, and interface for the shopping experience.

Most importantly, you are able to approach your work in a collaborative and compassionate way that brings people together and builds consensus around the right solutions for our customers. 

Responsibilities

  • Create world-class, user-centered designs incorporating business requirements, product learnings, and customer feedback

  • Develop conceptual diagrams, wireframes, visual mockups, and prototypes 

  • Participate in user research, testing and product discovery

  • Communicate design work and negotiate future direction with peers, researchers, design leaders, product partners and executives

Essential qualifications

  • Experience leading large and complex design projects that cross organizational boundaries

  • Demonstrable ability to work closely with product managers, engineers, and other design colleagues to create higher level strategic product vision as well as follow through implementation life cycles to ship product experiences

  • Strong understanding of the user-centered design process

  • Specialist in designing across multiple devices from mobile, tablet, and desktop

  • Ability to work on projects independently, make sense out of ambiguity, and proactively seek partnerships, and solutions when roadblocks arise

  • Able to understand detail and find radically simple solutions that delight users

  • Expert in design and prototyping tools (Adobe CS, Sketch, Figma, Principle, Invision, etc.)

  • Leadership – self-starter with proactive stance toward achieving success on projects

  • Communication skills – strong verbal, written, and visual presentation skills

  • Hands-on design skills – ability to create flow diagrams, information architecture maps, wireframes, clickable prototypes, and high fidelity mocks 

  • Strong social skills – build positive working relationships with team members, and have a good sense of humor

  • Confidence – Ability to speak openly about UCD solutions, understand business requirements, and be technical enough to work closely with developers

  • Bachelor’s degree in Interaction Design or equivalent

  • A portfolio that showcases relevant design projects and includes your process, design explorations and final work

Additional qualifications

  • E-commerce experience, particularly in the areas of growth, onboarding, and engagement

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Diversity and inclusion

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here:https://www.ebayinc.com/our-company/diversity-inclusion/.

#LI-NW1

#LI-Hybrid

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Design Lead (Onboarding and Engagement)

Bellevue, Washington, United States
Austin, Texas, United States
New York, New York, United States
San Francisco, California, United States
Requisition Number R0054555 Subsidiary eBay

eBay is a global commerce leader that shapes how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 25 years ago. Here, you can just be yourself, do your best work, and have an important impact on people across the globe. 

We are looking for people with drive, ideas, and a passion for helping small businesses succeed. Are you interested in shaping the future of eBay—if so, we’d love to talk to you!

As a Lead IC Designer at eBay—you’re at the heart of creating eBay’s product experience for the world’s largest online marketplace with over 183 million shoppers and 25+ million sellers. The work you do every day helps shape the way people shop and browse for the things they love, run their own business, and connect with others who share their passions and hobbies. Your work directly impacts people’s everyday lives all over the world.

With this role, you will have the opportunity to work on experiences for new buyers at eBay tackling complex problems around onboarding, personalization, and overall platform engagement.

About you

You’ll need strong attention to detail as well as an eagerness to tackle design problems at scale. You should be knowledgeable about our competitors, understand established design patterns and standards methodologies, but always feel the need to do better. You’ll make things — elegant, beautiful, smart things — and drive engagement and loyalty to eBay. We work across the product development cycle and pride ourselves for solving really big problems with design thinking. You will collaborate with our data, design, product and engineering teams and be responsible for creating ideas, communications, and interface for the shopping experience.

Most importantly, you are able to approach your work in a collaborative and compassionate way that brings people together and builds consensus around the right solutions for our customers. 

Responsibilities

  • Create world-class, user-centered designs incorporating business requirements, product learnings, and customer feedback

  • Develop conceptual diagrams, wireframes, visual mockups, and prototypes 

  • Participate in user research, testing and product discovery

  • Communicate design work and negotiate future direction with peers, researchers, design leaders, product partners and executives

Essential qualifications

  • Experience leading large and complex design projects that cross organizational boundaries

  • Demonstrable ability to work closely with product managers, engineers, and other design colleagues to create higher level strategic product vision as well as follow through implementation life cycles to ship product experiences

  • Strong understanding of the user-centered design process

  • Specialist in designing across multiple devices from mobile, tablet, and desktop

  • Ability to work on projects independently, make sense out of ambiguity, and proactively seek partnerships, and solutions when roadblocks arise

  • Able to understand detail and find radically simple solutions that delight users

  • Expert in design and prototyping tools (Adobe CS, Sketch, Figma, Principle, Invision, etc.)

  • Leadership – self-starter with proactive stance toward achieving success on projects

  • Communication skills – strong verbal, written, and visual presentation skills

  • Hands-on design skills – ability to create flow diagrams, information architecture maps, wireframes, clickable prototypes, and high fidelity mocks 

  • Strong social skills – build positive working relationships with team members, and have a good sense of humor

  • Confidence – Ability to speak openly about UCD solutions, understand business requirements, and be technical enough to work closely with developers

  • Bachelor’s degree in Interaction Design or equivalent

  • A portfolio that showcases relevant design projects and includes your process, design explorations and final work

Additional qualifications

  • E-commerce experience, particularly in the areas of growth, onboarding, and engagement

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Diversity and inclusion

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here:https://www.ebayinc.com/our-company/diversity-inclusion/.

#LI-NW1

#LI-Hybrid

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info