eBay for Charity Sr Product ManagerBellevue, Washington
San Francisco, California
San Jose, California Requisition Number R0033829 Subsidiary eBay
Be challenged. Make the world a better place. Do cool things that matter. We’re looking for a passionate and creative individual who is excited to define and build the experiences which Charities and Fundraisers use to raise money on eBay. We are offering an opportunity to redefine one of the largest fundraising platforms in the world and integrate it with eBays new Managed Payments product offering.
This is a full-time position located in San Jose, CA or Portland, OR with travel required between the two locations.
As part of the eBay for Charity Product and Technology Team, you connect the world of nonprofits, eBays technology systems, and eBays business systems. You will work with engineering, payment service, marketing and finance, to name just a few. If you are excited about innovative product ideas and are passionate about social responsibility, then this might be the opportunity you are looking for.
Understand and synthesize customer and business needs from market research, seller visits, Charity interviews and business data.
Help formulate product strategy for the product line and deliver to a prioritized roadmap that aligns customer and business needs.
Define product requirements and manage the overall schedule of a project to deliver features on time with high quality.
Work with partners in business, design, engineering and analytics to define, build and launch products features
Manage communications and expectations with internal stakeholders and eBay’s Charity Partners
About the Role
Build a strategic vision, goals & roadmap for optimizing our customer experiences
Create a deep understanding of the different types of customers who use our fundraising products. Analyze current experiences to define friction points. Leverage this to create simple and effective experiences to help sellers accomplish their objectives and create value.
Collaborate closely with payment service team to ensure that the product solution delivers for our Charities and our existing customers on timelines acceptable to eBays overall managed payments roadmap
Manage risk, drive business results, and deliver compelling features
Author detailed product requirements and lead scrum teams to enhance customer experiences.
Build trust and effective relationships with peers and provides leadership across the division, product, and/or partner ecosystem. Contribute and encourage a positive working environment despite constant change.
Actively uphold an optimistic, can-do attitude.
Qualifications and Competencies
10+ years of work experience in product management and/or UX design and/or strategy with a proven record of successfully launching products
Track of record as a global product manager, designing, building and launching products that customers love and have a real business impact.
2+ years of experience working full time for a nonprofit, or equivalent volunteer experience is a strong plus
Strong interest and understanding in marketplace, and payment business
Demonstrates critical thinking skills and independent motivation
Excellent interpersonal and organizational skills, with the ability to drive and implement ideas in a changing environment
Individual who can prioritize well, communicate effectively, enjoy working in a group of talented, opinionated, highly focused individuals
You capably elicit high level requirements from both business and technical stakeholders, and can translate those into a detailed, prioritized backlog of work actionable by systems engineers and software developers.
You actively exercise your advanced verbal and written interpersonal skills.
Education in technology and business domains – BS in CS/EE or related disciplines is a clear plus, MBA preferred
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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at email@example.com. We will make every effort to respond to your request for disability assistance as soon as possible.
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