Italian Onboarding Commercial Teammate

Location:

Dublin, Ireland
Requisition Number:
R0045812

The Italian Onboarding teammate will be responsible for acquiring new businesses and merchants for eBay.IT who are not yet trading on the platform. The BU will provide potential leads, but you will be accountable for both onboarding merchants and assisting them to grow in their first year of trading. Whilst leads will not have a pre-existing relationship with eBay, they will be selected to have compelling reasons to start selling on eBay.

The successful candidate will operate to a high level of autonomy, have strong communication skills to support relationships with key stakeholders and to communicate plans and performance!

Successful candidates will need to also demonstrate the ability to establish effective relationships and trust with key brands and businesses to enable speedy scaling and accelerating of their business performance on our platform.

This role is an outstanding opportunity to expand your knowledge in a core area of growth for eBay. If you want to work with BU partners, grow our sellers businesses - if you have the appetite to challenge and disrupt for positive change - this is the role for you!

Responsibilities

  • Critically analyse, identify & proactively feedback data quality of lead lists to BU
  • Use existing leads lists of potential new eBay merchants to prioritise who to select as sales targets
  • Leverage seller interactions, to identify opportunities to improve the eBay acquisition proposition and the onboarding process. Proactively feedback findings to management & BU, and always seek a better way to acquire sellers on to the platform
  • Develop leads lists of potential new eBay merchants based on industry research
  • Report sales activities and progress with onboarded accounts into the eBay CRM system
  • Co-ordinate leads lists and reporting of sales activities with relevant partner groups
  • Deliver and optimise the eBay sales proposition for new merchants via telephone and email
  • Help merchants with the technical aspects of integrating their existing stock management systems to eBay
  • Coach new merchants that have been onboarded in best practices for eBay selling, in order to help them grow in their first year
  • Partner with BU lead to develop annual strategy and quarterly commercial plan

You Are

  • Strong with interpersonal skills, with a genuine curiosity for people and businesses, and ability to build trusting relationships with sellers
  • Experienced in supporting customers over the phone in a sales environment
  • Able to build strong customer relationships and deliver customer-centric solutions.
  • Consistently achieving results, even under difficult circumstances
  • Able to build partnerships and work collaboratively with others to meet objectives
  • Ability to learn through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Strong with analysing data and draw actionable insights from these
  • Strong in trading acumen, comfortable to operate in a fast-paced trading environment
  • Outstanding in your negotiation skills to source critical inventory and establish joint commercial targets
  • You have excellent organisational, communication and problem-solving skills
  • Able to operate with agility and to navigate change
  • A Confident self-starter
  • Knowledgable of our online marketplace

Experience

  • Strong experience within a client relationship management environment
  • Previously experience in sales, ideally in an online retail environment – proven track of record to drive results.
  • Category or vertical specific experience a distinct advantage
  • Bachelor’s Degree or equivalent work experience

Role Competencies

  • Business Acumen
  • Self-Motivated
  • Negotiation Skills
  • Dealing with Ambiguity
  • Decision Quality
  • Drive for results

Core Behavioral Competencies

  • Relationship Management
  • Problem Solving
  • Attention to Detail

#JobsIE

#Indeed

#LI-LM2

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Italian Onboarding Commercial Teammate

Dublin, Ireland Requisition Number R0045812

The Italian Onboarding teammate will be responsible for acquiring new businesses and merchants for eBay.IT who are not yet trading on the platform. The BU will provide potential leads, but you will be accountable for both onboarding merchants and assisting them to grow in their first year of trading. Whilst leads will not have a pre-existing relationship with eBay, they will be selected to have compelling reasons to start selling on eBay.

The successful candidate will operate to a high level of autonomy, have strong communication skills to support relationships with key stakeholders and to communicate plans and performance!

Successful candidates will need to also demonstrate the ability to establish effective relationships and trust with key brands and businesses to enable speedy scaling and accelerating of their business performance on our platform.

This role is an outstanding opportunity to expand your knowledge in a core area of growth for eBay. If you want to work with BU partners, grow our sellers businesses - if you have the appetite to challenge and disrupt for positive change - this is the role for you!

Responsibilities

  • Critically analyse, identify & proactively feedback data quality of lead lists to BU
  • Use existing leads lists of potential new eBay merchants to prioritise who to select as sales targets
  • Leverage seller interactions, to identify opportunities to improve the eBay acquisition proposition and the onboarding process. Proactively feedback findings to management & BU, and always seek a better way to acquire sellers on to the platform
  • Develop leads lists of potential new eBay merchants based on industry research
  • Report sales activities and progress with onboarded accounts into the eBay CRM system
  • Co-ordinate leads lists and reporting of sales activities with relevant partner groups
  • Deliver and optimise the eBay sales proposition for new merchants via telephone and email
  • Help merchants with the technical aspects of integrating their existing stock management systems to eBay
  • Coach new merchants that have been onboarded in best practices for eBay selling, in order to help them grow in their first year
  • Partner with BU lead to develop annual strategy and quarterly commercial plan

You Are

  • Strong with interpersonal skills, with a genuine curiosity for people and businesses, and ability to build trusting relationships with sellers
  • Experienced in supporting customers over the phone in a sales environment
  • Able to build strong customer relationships and deliver customer-centric solutions.
  • Consistently achieving results, even under difficult circumstances
  • Able to build partnerships and work collaboratively with others to meet objectives
  • Ability to learn through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Strong with analysing data and draw actionable insights from these
  • Strong in trading acumen, comfortable to operate in a fast-paced trading environment
  • Outstanding in your negotiation skills to source critical inventory and establish joint commercial targets
  • You have excellent organisational, communication and problem-solving skills
  • Able to operate with agility and to navigate change
  • A Confident self-starter
  • Knowledgable of our online marketplace

Experience

  • Strong experience within a client relationship management environment
  • Previously experience in sales, ideally in an online retail environment – proven track of record to drive results.
  • Category or vertical specific experience a distinct advantage
  • Bachelor’s Degree or equivalent work experience

Role Competencies

  • Business Acumen
  • Self-Motivated
  • Negotiation Skills
  • Dealing with Ambiguity
  • Decision Quality
  • Drive for results

Core Behavioral Competencies

  • Relationship Management
  • Problem Solving
  • Attention to Detail

#JobsIE

#Indeed

#LI-LM2

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info