International CRM ManagerMadrid, Madrid Requisition Number R0016933
Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.
ORGANIZATION: StubHub,www.stubhub.com (an eBay company NASDAQ: EBAY)
StubHub’s purpose is to connect people through inspiring event experiences. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards™. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. StubHub is an eBay company (NASDAQ: EBAY). For more information on StubHub, visitStubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub
StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.
At StubHub, we are:
Driven – We strive for excellence – constantly improving our game
Courageous – We are bold & not afraid to challenge the status quo
Inventive – We see what others don’t & pioneer new paths
Richly Diverse – We recognize & respect everyone as a unique individual
Brand – We experience the world through StubHub
As a member of the International Marketing team reporting to the Head of Intl. Brand, SNS and CRM, this person will lead the strategy and execution of CRM for International markets.
Will be the budget owner and should plan and define yearly targets for this channel;
will decide the best implementation of customer journeys and audiences, and work together with the local team members to adapt those to the markerts´ needs;
will have the responsibility to train all Marketing Managers that have to implement CRM actions for their markets;
will need to identify key opportunities and to prioritize to make reality the scalability plan in the second half of 2017 and first half of 2018.
Coordination with his/her counterparts in the UK and US will be key in order to guarantee the alignment with the central CRM strategy. English is a must.
This position requires deep CRM expertise and high level of organization and management skills.
We are looking for someone who is heavily data driven and is used to defining and following consistent KPIs, measure actions and make informed decisions.
Previous experience on SalesForce Marketing Cloud and international project management will be highly considered.
View our accessibility infoR0016933
eBay Inc. is an equal opportunity employer, dedicated to workforce diversity. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability or long term unemployment circumstances. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at firstname.lastname@example.org. We will make every effort to respond to your request for disability assistance as soon as possible.