Senior Product Manager, Buyer Experience

Location:

San Francisco, California
Requisition Number:
R0045291

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

We are looking for an experienced Senior Product Manager to join our dynamic and collaborative Buyer Experience team.

You have demonstrated experience building products with a proven track record of delivering amazing customer experiences. You are passionate about ensuring that new experiences meet customers needs and align with our business strategy. You will work closely with engineering, design, customer service, and marketing and various other stakeholders across the organization. You should to be compassionate, collaborative, and curious as we build new experiences and improve existing products that power the world’s largest e-commerce marketplace.

About eBay:

At eBay we are passionate about connecting people with the things they love. As one the world's biggest online marketplace, we pride ourselves on technology-led innovation and our ability to shape the future of commerce. We put our customers (buyers and sellers) at the center of everything we do.

As a global brand, our purpose is to build opportunities:

  • For individual sellers, small businesses and large merchants worldwide
  • For shoppers seeking value, selection and convenience
  • For our people, who seek to make the world better

We make a difference through our global commerce platforms, our people and our commitment to social innovation. We care because our customers depend on us.

Responsibilities

  • Customer Focus: Develop a deep understanding of and appreciation with the eBay community of buyers and sellers. Advocate for product experiences that meet their needs and address their challenges with the eBay experiences.
  • Product Strategy: Understand and synthesize customer and business needs from market research, customer insights, and business data to inform and drive product strategy..
  • Analytics Driven: Help define and drive towards goals for product. Leverage A/B testing, experimentation, and User Experience Research to deliver data-driven results.
  • Roadmap Prioritization: Advocate for high impact product changes for Buyer Growth and deliver to a prioritized roadmap and backlog that addresses customer needs.
  • Cross-Team Collaboration: Work with partners across our product development organization, marketing teams, customer service partners, and business analytics leaders to define, advocate for, build, and launch experiences across mobile and desktop platforms.
  • Cross-Org Projects: Drive complex, technical projects to successful conclusion.
  • Be Part of the Team: Participate actively in standard agile ceremonies (daily standups, backlog grooming, sprint retrospectives, sprint demos, etc.).

Requirements

  • 5+ years of work experience in product management with a proven record of successfully launching product experiences across platforms globally.
  • Demonstrated critical thinking skills and independent motivation.
  • Excellent interpersonal and organizational skills, with the ability to drive and implement ideas in a changing environment, and work well as a member of a highly integrated team composed of both technical and non-technical members.
  • Capable of leading through influence; holding product leads accountable to the greater product goals.
  • Must have a demonstrable understanding and appreciation of eBay’s business model from a buyer and seller’s perspective

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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View our privacy policy and accessibility info

Senior Product Manager, Buyer Experience

San Francisco, California Requisition Number R0045291

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

We are looking for an experienced Senior Product Manager to join our dynamic and collaborative Buyer Experience team.

You have demonstrated experience building products with a proven track record of delivering amazing customer experiences. You are passionate about ensuring that new experiences meet customers needs and align with our business strategy. You will work closely with engineering, design, customer service, and marketing and various other stakeholders across the organization. You should to be compassionate, collaborative, and curious as we build new experiences and improve existing products that power the world’s largest e-commerce marketplace.

About eBay:

At eBay we are passionate about connecting people with the things they love. As one the world's biggest online marketplace, we pride ourselves on technology-led innovation and our ability to shape the future of commerce. We put our customers (buyers and sellers) at the center of everything we do.

As a global brand, our purpose is to build opportunities:

  • For individual sellers, small businesses and large merchants worldwide
  • For shoppers seeking value, selection and convenience
  • For our people, who seek to make the world better

We make a difference through our global commerce platforms, our people and our commitment to social innovation. We care because our customers depend on us.

Responsibilities

  • Customer Focus: Develop a deep understanding of and appreciation with the eBay community of buyers and sellers. Advocate for product experiences that meet their needs and address their challenges with the eBay experiences.
  • Product Strategy: Understand and synthesize customer and business needs from market research, customer insights, and business data to inform and drive product strategy..
  • Analytics Driven: Help define and drive towards goals for product. Leverage A/B testing, experimentation, and User Experience Research to deliver data-driven results.
  • Roadmap Prioritization: Advocate for high impact product changes for Buyer Growth and deliver to a prioritized roadmap and backlog that addresses customer needs.
  • Cross-Team Collaboration: Work with partners across our product development organization, marketing teams, customer service partners, and business analytics leaders to define, advocate for, build, and launch experiences across mobile and desktop platforms.
  • Cross-Org Projects: Drive complex, technical projects to successful conclusion.
  • Be Part of the Team: Participate actively in standard agile ceremonies (daily standups, backlog grooming, sprint retrospectives, sprint demos, etc.).

Requirements

  • 5+ years of work experience in product management with a proven record of successfully launching product experiences across platforms globally.
  • Demonstrated critical thinking skills and independent motivation.
  • Excellent interpersonal and organizational skills, with the ability to drive and implement ideas in a changing environment, and work well as a member of a highly integrated team composed of both technical and non-technical members.
  • Capable of leading through influence; holding product leads accountable to the greater product goals.
  • Must have a demonstrable understanding and appreciation of eBay’s business model from a buyer and seller’s perspective

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info