Director, Employee Communications

Location:

San Jose, California
Requisition Number:
R0049596

This critical communications business partner role is dedicated to driving compelling employee communications and cultural change at one of the world’s iconic brands. Partnered directly with C-suite leaders and their leadership teams, the person in this role will develop and deliver global communication strategies in support of company-wide programs and organizations engagement across Global Functions.

The role requires a communicator who is committed to high quality and innovative communication. A person who loves the challenge of capturing a leader’s voice, creative storytelling and working in a fast-moving, highly collaborative environment will succeed in this role. A deep understanding and drive to foster a richly diverse, equitable and fearlessly inclusive culture through impactful communication is essential. They must also have the expertise to develop, deliver and target messaging to a broad audience, demonstrating an enthusiasm for impactful channel implementation.

This communications leader will lead a small team and will also be required to provide leadership and expertise outside of their direct area of influence.

They will also effectively build and maintain relationships, coach, advise and influence senior management on appropriate messaging, style and communication protocol. As a leader in the global employee communications team, they will work cross functionally with the global communications and brand teams to ensure strong relationships and alignment with the overall brand and eBay strategic communication.

Your Responsibilities

  • Develop and lead the implementation of global employee communication strategies and tactics in support of key priorities – including executive communications, change management and employee programs and events including All-Hands.
  • Drive employee connection to our purpose, the role we play in the world, our strategic vision, beliefs and ways of working, and to their leaders and each other.
  • Create compelling content (written, video, digital, presentations) and a consistent narrative for senior leadership and key programs.
  • Provide strategic communications expertise, counsel and support including the development of both short and long-term communications plans.
  • Develop and grow a diverse and highly effective global communications team.

Skills & Competencies:

  • Shows expertise in developing and delivering impactful messages. Able to rapidly weigh all factors and complexities in guiding and influencing message development. Understands and anticipates reactions from audience and impact, plus potential risks and opportunities for brand reputation.
  • Excels at verbal, written, digital, visual and video communications; ability to cut through with a succinct, modern communication style.
  • Demonstrates in-depth understanding of target audience. Highly effective writing and expertise in using a variety of styles, to a variety of audiences.
  • Possesses a keen understanding of innovative and best practice communication channels and methodology.
  • Embraces complex organizational and cultural change management.
  • Practiced capacity to manage complex projects with multiple partners navigating conflict and helping to develop consensus.
  • Brings a business outcomes approach to communications work.
  • Experience driving culture change communications

Basic Qualifications

12+ years of employee communications, leadership communications experience with senior executives – preferably in a global organization within the retail, internet or technology sectors. 8+ years supervisory experience. BA in Communications, Journalism, Public Relations or related field required, MS/MBA degree or equivalent a major plus.

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Diversity and inclusion

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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View our privacy policy and accessibility info

Director, Employee Communications

San Jose, California Requisition Number R0049596

This critical communications business partner role is dedicated to driving compelling employee communications and cultural change at one of the world’s iconic brands. Partnered directly with C-suite leaders and their leadership teams, the person in this role will develop and deliver global communication strategies in support of company-wide programs and organizations engagement across Global Functions.

The role requires a communicator who is committed to high quality and innovative communication. A person who loves the challenge of capturing a leader’s voice, creative storytelling and working in a fast-moving, highly collaborative environment will succeed in this role. A deep understanding and drive to foster a richly diverse, equitable and fearlessly inclusive culture through impactful communication is essential. They must also have the expertise to develop, deliver and target messaging to a broad audience, demonstrating an enthusiasm for impactful channel implementation.

This communications leader will lead a small team and will also be required to provide leadership and expertise outside of their direct area of influence.

They will also effectively build and maintain relationships, coach, advise and influence senior management on appropriate messaging, style and communication protocol. As a leader in the global employee communications team, they will work cross functionally with the global communications and brand teams to ensure strong relationships and alignment with the overall brand and eBay strategic communication.

Your Responsibilities

  • Develop and lead the implementation of global employee communication strategies and tactics in support of key priorities – including executive communications, change management and employee programs and events including All-Hands.
  • Drive employee connection to our purpose, the role we play in the world, our strategic vision, beliefs and ways of working, and to their leaders and each other.
  • Create compelling content (written, video, digital, presentations) and a consistent narrative for senior leadership and key programs.
  • Provide strategic communications expertise, counsel and support including the development of both short and long-term communications plans.
  • Develop and grow a diverse and highly effective global communications team.

Skills & Competencies:

  • Shows expertise in developing and delivering impactful messages. Able to rapidly weigh all factors and complexities in guiding and influencing message development. Understands and anticipates reactions from audience and impact, plus potential risks and opportunities for brand reputation.
  • Excels at verbal, written, digital, visual and video communications; ability to cut through with a succinct, modern communication style.
  • Demonstrates in-depth understanding of target audience. Highly effective writing and expertise in using a variety of styles, to a variety of audiences.
  • Possesses a keen understanding of innovative and best practice communication channels and methodology.
  • Embraces complex organizational and cultural change management.
  • Practiced capacity to manage complex projects with multiple partners navigating conflict and helping to develop consensus.
  • Brings a business outcomes approach to communications work.
  • Experience driving culture change communications

Basic Qualifications

12+ years of employee communications, leadership communications experience with senior executives – preferably in a global organization within the retail, internet or technology sectors. 8+ years supervisory experience. BA in Communications, Journalism, Public Relations or related field required, MS/MBA degree or equivalent a major plus.

Benefits

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Diversity and inclusion

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info