Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay, a company you can be proud to be a part of.

The Payments, Billing & Risk organization is focused on defining innovative solutions that enable customers to safely buy and sell on the eBay platform. Both buyers and sellers require payments capabilities: buyers require frictionless experiences and relevant checkout choices while sellers require the ability to transact with transparent and timely access to funds. 

Our marketing copywriters create content that reach a global audience, connecting buyers and sellers throughout the shopping, purchasing, and selling experience on eBay. In this role, you will support the Payments Go to Market & Product Marketing team to take eBay customers on our payments journey. We believe copywriters are more than writers; you’re the guardian of tone, creator of cohesive language, and storyteller of powerful narratives. 

Responsibilities

• Develop compelling content experiences using a blend of data, research, and psychology to reach potential and existing managed payments audiences 

• Offer a strong strategic perspective throughout the seller journey to help influence decisions and drive consistency across domains and platforms

• Craft simple, straightforward, human content that makes the most complex concepts easy to understand

• Build relationships and collaborate with cross-functional partners to define project requirements and inspire a united effort 

• Always be mindful of our global audience, creating language that works for international markets

• Be the “voice” of managed payments, interacting with our potential and existing sellers, responding to questions, and soliciting feedback 

We value

• Curious minds and an appetite for jumping in on just about any new content task

• Fearless brainstorming combined with a passion for your craft

• Customer champions 

• Can drive collaboration and discussion to influence content outcomes and gain buy-in

• Advocate for quality, bringing an eye for detail, great grammar, and proofreading skills

• Ability to handle multiple tasks in a fast-paced and time sensitive environment

Essential requirements

• Bachelor’s degree in communication, writing, journalism, or business

• 5+ years experience as a content strategist, content marketer, UX Writer, or similar, preferably with an agency

• Able to work independently, manage uncertainty, and switch between discovery and delivery tracks in a single conversation

• Effective verbal interpersonal skills and comfortable presenting your work to senior leaders 

Nice to have

• Start up experience

• Background in ecommerce, payments, or financial technology

• Experience developing B2B and B2C content 

• Versatile content jack of all trades, comfortable switching from developing marketing content to in-product experience content

• Community moderation experience

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info