Program Manager

San Jose, California Requisition Number R0029203 Subsidiary eBay

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

About Our Team:

The Payments, Risk and Billing PMO charter is to undertake complete ownership of end-to-end delivery of critical initiatives at eBay through the integration of business, technical, and operations workstreams. We empower world-class teams to create one-of-a-kind experiences that enrich the lives of millions. We are looking for a passionate Program Manager to secure positive outcomes from cross-functional teams, from engineering teams to businesses leaders and operations managers.

Key Responsibilities Include:

·Drive work to align to business goals and outcomes.

·Coordinate multiple teams, programs/projects, initiatives as they align to a greater whole. Bringing all things together in a very large-scale implementations that would otherwise be too difficult to implement.

·Develop, maintain, and distribute standard program/product management deliverables for the successful launch of related work streams in conjunction with critical stakeholders including: implementation communications, plan, schedule, budget and variances, dependency mapping, issues & action items log, meeting minutes, risks assessment and contingencies.

·Manage and orchestrate all core team discussions.

·Foster fast and well-informed decisions.

·Assume responsibility and drive ownership for issue resolution. Anticipate problems, complications, and formulate solutions so as not to impede the progress of the program.

·Track dependencies, assumptions, and discoveries.

·Identify, prioritize, and pressurize open issues. Act as a management level to help clear through disagreements, open issues and dependencies are resolved between cross-functional teams. Typically, there are problems that require high-level management support or even just the support of resource streams. Must work through these problems to make sure they are appropriately staffed, and that open issues and roadblocks are quickly resolved.

·Manage and correlate critical paths across multiple programs to determine and manage escalations and set team focus to address those constraints.

·Accurately report status and project delivery timeline and scope.

Ideal Candidate would have:

·Strong understanding of the Payments, Billing and/or Risk landscape to enable to the cross-domain dependencies with strategy, business, product and technical partners.

·Ability to define strategies, regularly participated in executive meetings to present their progress, and shared project information with other professionals in their organization.

Minimum Qualifications:

Bachelor’s degree from an accredited institution

8+ years as a Program Management or Product Management experience in a technology-oriented organization.

5+ years’ proven track record of successfully launching multi-dependent and complex legal and compliance strategy, products and services with geographically distributed teams in complex platform environments.

Demonstrated ability to think creatively and strategically when implementing products and solving problems.

Must be team-oriented and be able to work in a close-knit environment.

Excellent interpersonal skills and ability to communicate effectively with both technical and nontechnical individuals.

Individual must share passion and commitment to the values and mission of eBay and have ability to motivate teams to reach company objectives and follow cultural values.

About eBay:

eBay Inc. operates e-commerce platforms that connect various buyers and sellers worldwide. Its platforms enable sellers to organize and offer inventory for sale; and buyers to find and buy it virtually anytime and anywhere. The company’s Marketplace platforms include its online marketplace at and the eBay mobile apps; and StubHub platforms comprise its online ticket platform at and the StubHub mobile apps, which enable fans to purchase tickets to the games, concerts, and theater shows. Its Classifieds platforms include a collection of brands, such as, Kijiji, Gumtree, Marktplaats, eBay Classifieds, and others that offer online classifieds and help people find whatever they are looking for in their local communities. The company platforms enable users to find, buy, sell, and pay for items through various online, mobile, and offline channels, which include retailers, distributors, liquidators, import and export companies, auctioneers, catalog and mail-order companies, classifieds, directories, search engines, commerce participants, shopping channels, and networks. eBay Inc. was founded in 1995 and is headquartered in San Jose,

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

EEO is the Law Poster

EEO is the Law Poster Supplement

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