Business Operations-Communications

San Jose, California
Austin, Texas
Requisition Number R0039078 Subsidiary eBay

Business Operations Manager-Communications

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re passionate about joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you'll be proud to be a part of.

The Global Payments team is responsible for designing and building eBay's first ever payments platform. We aspire to enable exemplary customer experiences, where our buyers and sellers can come together and engage in commerce on the biggest marketplace in the world.

At eBay, you will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In eBay Payments, you will be an integral member of a growing organization that inspires passion, courage, and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. If you are looking for a special place to take your Payments career to the next level, we want to talk with you.

We are searching for a highly motivated individual to join our business operations team. In this role you will be responsible for designing and driving cross-functional strategic initiatives that help the organization launch and scale managed payments across all of our markets. You are an impeccable communicator, self-starter, strategic thinker and problem solver. If you are looking for the next step in your career journey, this exciting and fast-paced role provides you with opportunities to work across our organization and directly with our leadership team on critical initiatives.

Primary job responsibilities:

· Develop and execute a communications strategy with consistent communication to all levels of the organization, including All Hands, Town Halls, company-wide speaking events, email communications, etc. for the Payments organization, as well as our functional divisions

· Establish a channel strategy that maximizes the use of existing channels, while also exploring new written, visual, video and audio channels

·Generate a monthly communications calendar that identifies all upcoming events and activities for key stakeholders

·Create a social media strategy to build the presence of key leaders in Payments in support of eBay and our efforts to evolve the buying/selling experience

·Build education campaigns designed to help the Payments team understand how to use communication channels to extend our reach and further tell the eBay Payments story

·Craft presentations for Payments leaders speaking at external conferences 

·Create a dashboard that provides status updates on hiring, retention and location status of all Payments team members. 

·Engage with the recruiting team to ensure that we are hiring with urgency, while maintaining high standards for new talent

·Partner with senior leaders across the organization to ensure that they have the resources they need to execute hiring rapidly.

·Support business operations team on projects key to the success of Payments at eBay

Job Requirements

·BA/BS Required

·5-8 years of experience in communications, business operations and/or program/project management

·Impeccable written and verbal communications with extensive experiences in slide creation, video design and creative design

· Ability to process complicated and diverse sets of information in order to provide summary-level insights and recommendations

·Creative and thrives in a fast-paced environment

·Confidence and willingness to take ownership over projects

·Great organizational, problem-solving, and multi-tasking skills

·Demonstrates excellence in everyday execution

·Effective, versatile and willing to take action

· Phenomenal organizational and influencing skills

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely different backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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