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We believe in people-first hiring. AI is here to support, not replace, human judgment. Our goal is simple: to help you have the best hiring experience possible.

As our hiring practices evolve, we’ll continue to update this page to reflect how we use AI thoughtfully and responsibly, so you always know what to expect along the way.
Join us
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Learn more about the hiring process at eBay

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Start your eBay journey
Your first step toward joining eBay begins with your application. Whether you find the role on our Careers Site, through a job board, a recruiter, or a referral, this is your chance to tell us why you’re excited about what we do and how your experience connects.

What to expect
  • Application decisions are made by real people, AI simply helps organize application information so our teams can review it efficiently.
  • Some roles include a short questionnaire or assessment upfront.
  • In certain regions or programs, you might apply through a partner platform that connects to eBay’s system.

Tips to feel prepared
  • Make sure your résumé clearly highlights your impact & what you accomplished, not just what you did.
  • Tailor your application to show how your skills connect to the role.
  • Keep it honest and authentic, we want to meet the real you.
  • If you’re using AI tools, let them refine your resume, not define your story.

How does AI show up?
While AI doesn’t directly play a role in your application submission, we use it behind the scenes to help our recruiting teams review applications more efficiently by organizing information and highlighting key details relevant to the job description. 

Let’s get to know each other
Interviews are a two-way conversation. They help us understand your skills and experiences, and they help you learn what makes eBay unique. Most interviews happen virtually via Zoom and may include a few stages, depending on the role.

What to expect
  • During your interviews, you’ll likely meet with a recruiter, the hiring manager, and potential future teammates.
  • Depending on the role you’re interviewing for, you may need to complete a technical screen, case study, or skills-based exercise.
  • For engineering roles, you may complete a coding assessment; for customer experience roles, a short online assessment.
 
Tips to feel prepared
  • Test your technology early if you’re interviewing virtually.
  • Review eBay’s culture, we love when candidates connect their work to our mission.
  • Prepare real examples that show how you approach challenges and collaborate with others.
  • Bring your authentic self, we care as much about who you are as what you know.
  • Use AI to practice or prepare for sessions, not during interviews or assessments.

How we evaluate
After interviews, our teams come together to reflect on your skills, experiences, and potential. Objective feedback from each interviewer is reviewed carefully.

What to expect
  • Interviewers share structured feedback to help ensure a consistent review process.
  • For some roles, a hiring panel or debrief may be held to reach a decision.
  • Recruiters aim to keep communication transparent and timely, though timelines can vary.
 
Tips to feel prepared
  • If you haven’t heard back yet, it doesn’t mean the decision is final.
  • Many roles involve multiple conversations.
  • Keep engaging with your recruiter; they’re your best point of contact.

Let’s make it official
When it’s time to extend an offer, your recruiter will reach out to share the details and celebrate the good news. Compensation, benefits, and start dates may vary by role and region, but we’ll guide you through each step.

What to expect
  • You’ll receive a verbal offer before receiving your official offer letter.
  • In some regions, notice periods may be longer. Your recruiter will help you plan timing.
  • For certain roles, background checks or verifications may be required before onboarding.

Tips to feel confident
  • Ask questions, your recruiter is there to help you understand every detail.
  • Once you accept, our People Experience team will help you prepare for day one.
  • Take a moment to celebrate, you’ve earned it!
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Candidate code of conduct

We ask you to engage honestly and use AI responsibly throughout the hiring process. Our three basic guidelines are:

  • Be yourself. Share your skills and experience honestly in your application, interviews, and assessments.
  • Use AI responsibly. You’re welcome to use AI to prepare for your interviews, but you can't use AI to generate answers during interviews or complete assessments on your behalf.
  • Cameras on. For virtual interviews, candidates are expected to keep their camera on to support a secure interview experience and meaningful connection.
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How eBay supports your success

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We're here to help

If you need accommodations or accessibility support, we’re here to help. You can find information about how to request an accommodation in our job descriptions or visit our Accessibility Statement to learn more.

As you move through interviews, your recruiter will share tips, updates, and insights to help you prepare and feel ready. You can always reach out with questions, we’re happy to guide you through what to expect.

When you join eBay, your support doesn’t stop on day one. Our onboarding team, your manager, and your new colleagues will make sure you have everything you need to feel connected, informed, and ready to deliver with impact.
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