Enterprise Architect

Location:

Austin, Texas, United States
Requisition Number:
R0051462

Enterprise / Full Stack Architect

  • The Job:

    The Customer Service Technologies (CSTech) group supports technology infrastructure that is essential to eBay delivering a flawless customer support experience.

    The Teammate Tools team supports all the applications that are used by our Contact Center agents to solve customer problems in real time. A smooth and highly efficient user experience, underpinned by capabilities like automation and AI, is key to enabling agents solving problems rapidly.

    We’re embarking on a critical transformation to shift from a legacy tech stack to a microservices supported, web-based solution that delivers a true ‘single pane of glass’ experience for our agents.

    We’re looking to hire an Enterprise Architect, with deep experience across the full application stack and in working in complex enterprise situations. This person will play a pivotal role in defining the end to end design of the new solution and then work with developers and other architects to help get it implemented.

    Responsibilities:

  • Use best fit design patterns to define web architecture that is secure, modular, scalable and highly performant.
  • Collaborate with designers to convert rendered experiences and style guides into implementable design on framework(s) chosen for the project.
  • Collaborate with other architects to validate defined architecture, identifying and resoling areas of complexity and risk.
  • Continuously collaborate with and guide engineers to ensure designs are successfully implemented.
  • Be deeply engaged in the entire software lifecycle, from architecture through QA, deployment and ensuring uptime. Code functional prototypes as needed to explain and demonstrate architecture and design proposals.
  • Mentor and guide other team members as required.
  • Continuously stay informed on relevant industry direction, collaborate with architects to incorporate relevant patterns into solutioning.
  • Engage with all levels of organizational leaders to convey guiding principles of architecture and achieve alignment towards specific proposed solutions.
  • Your Profile:

  • Deeply experienced in building secure applications, meeting enterprise security needs.
  • Deep knowledge of and hands on experience in Javascript ecosystem and popular frameworks – vanilla JS, React, Node, Angular, jQuery
  • Deep experience in middleware technology concepts and platforms such as message brokers, api gateways, enterprise service bus.
  • Deep knowledge of HTML5, CSS3, responsive design, single page applications.
  • Experience working in a DevOps environment, strong understanding of CI tooling (TeamCity, Jenkins), various forms of automated testing – unit, integration and more
  • High aspiration for quality balanced with a good sense of pragmatism
  • Strong oral and written communication and other soft skills critical to collaborating with and engaging teams
  • Experienced in engaging across all layers of organization, including senior leaders, to communicate proposals and get buy-in

  • What We Look For:

  • Bachelor’s Degree; preferably Computer Science major or equivalent experience
  • Experience in handling multiple simultaneous, shifting priorities
  • Experience in working with globally distributed teams across numerous time zones
  • Experience in effectively engaging with multiple, including senior layers of organization

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-NG1

#LI-Remote

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Enterprise Architect

Austin, Texas, United States Requisition Number R0051462

Enterprise / Full Stack Architect

  • The Job:

    The Customer Service Technologies (CSTech) group supports technology infrastructure that is essential to eBay delivering a flawless customer support experience.

    The Teammate Tools team supports all the applications that are used by our Contact Center agents to solve customer problems in real time. A smooth and highly efficient user experience, underpinned by capabilities like automation and AI, is key to enabling agents solving problems rapidly.

    We’re embarking on a critical transformation to shift from a legacy tech stack to a microservices supported, web-based solution that delivers a true ‘single pane of glass’ experience for our agents.

    We’re looking to hire an Enterprise Architect, with deep experience across the full application stack and in working in complex enterprise situations. This person will play a pivotal role in defining the end to end design of the new solution and then work with developers and other architects to help get it implemented.

    Responsibilities:

  • Use best fit design patterns to define web architecture that is secure, modular, scalable and highly performant.
  • Collaborate with designers to convert rendered experiences and style guides into implementable design on framework(s) chosen for the project.
  • Collaborate with other architects to validate defined architecture, identifying and resoling areas of complexity and risk.
  • Continuously collaborate with and guide engineers to ensure designs are successfully implemented.
  • Be deeply engaged in the entire software lifecycle, from architecture through QA, deployment and ensuring uptime. Code functional prototypes as needed to explain and demonstrate architecture and design proposals.
  • Mentor and guide other team members as required.
  • Continuously stay informed on relevant industry direction, collaborate with architects to incorporate relevant patterns into solutioning.
  • Engage with all levels of organizational leaders to convey guiding principles of architecture and achieve alignment towards specific proposed solutions.
  • Your Profile:

  • Deeply experienced in building secure applications, meeting enterprise security needs.
  • Deep knowledge of and hands on experience in Javascript ecosystem and popular frameworks – vanilla JS, React, Node, Angular, jQuery
  • Deep experience in middleware technology concepts and platforms such as message brokers, api gateways, enterprise service bus.
  • Deep knowledge of HTML5, CSS3, responsive design, single page applications.
  • Experience working in a DevOps environment, strong understanding of CI tooling (TeamCity, Jenkins), various forms of automated testing – unit, integration and more
  • High aspiration for quality balanced with a good sense of pragmatism
  • Strong oral and written communication and other soft skills critical to collaborating with and engaging teams
  • Experienced in engaging across all layers of organization, including senior leaders, to communicate proposals and get buy-in

  • What We Look For:

  • Bachelor’s Degree; preferably Computer Science major or equivalent experience
  • Experience in handling multiple simultaneous, shifting priorities
  • Experience in working with globally distributed teams across numerous time zones
  • Experience in effectively engaging with multiple, including senior layers of organization

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-NG1

#LI-Remote

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info