QA Manager AML Investigations - Payments

Austin, Texas Requisition Number R0036592 Subsidiary eBay

Quality Assurance Manager, Financial Intelligence Unit (FIU)

Austin, Texas

Come Join the eBay Team

Do you want to be a foundational member of a world-class global compliance team operationalizing eBay's Anti Money Laundering / Counter Terrorist Financing (AML/CTF) program? Are you interested in joining an innovative investigative team focused on money laundering (ML) and terrorism finance (TF) and related financial crimes while building a culture of compliance as well as tools on the technological edge? If so, this role could be for you!

Financial Intelligence Unit

eBay’s nascent Financial Intelligence Unit (FIU) performs a critical role in the execution and management of eBay’s Bank Secrecy Act/Anti-Money Laundering (AML) compliance program: adhering to a set of required standards and processes regarding AML investigations; ensuring eBay’s compliance with applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, as we build capacity to provide regulators, law enforcement with key lead information regarding the investigation and prosecution of money laundering and terrorist financing, and other closely related criminal activity; and building a "culture of compliance" to ensure efficient and effective risk and compliance management practices.

Quality Assurance Manager, Financial Intelligence Unit (FIU)

eBay seeks highly a motivated and experienced individual to serve as Quality Assurance Manager in its FIU.

The QA Manager is responsible for reviewing investigations related to suspected money laundering, terrorism finance, or other related financial crimes, and filing suspicious activity reports as appropriate. The QA Manager is also responsible for building and maintaining an intelligence suite to analyze trends in order to further enhance the AML program’s transaction monitoring rules and platform controls.

Key Responsibilities and Qualities

  • Navigating through complex data, including internal and external research in order to provide critical information in a well-documented research file that may lead to the filing of Suspicious Activity Reports (SARs) as required by law.
  • Reviewing SAR and No SAR submissions by FIU Investigators for validity, accuracy, and adherence with FIU Procedures including filing SARs directly with the Financial Crimes Enforcement Network (FinCEN) and/or additional global regulatory bodies.
  • Identifying, developing, and applying AML typologies, analytics, and investigative techniques in order to enhance the FIU’s investigations team and processes.
  • Presenting results from QA and intelligence gathering reports to Senior Management.
  • Standout colleague with strong collaborative qualities and a positive attitude.
  • Knowledge and experience with BSA laws, regulations and related compliance requirements (including reporting and record retention requirements), international AML/CFT standards such as those promulgated by the Financial Action Task Force, OFAC compliance, and understanding of how changes in those regulations or compliance requirements affect FIU management and eBay.
  • Four (4) + years of experience in the investigation and research of money laundering and/or terrorist financing in a BSA/AML compliance, federal law enforcement, or regulator environment.
  • One (1) + year of experience as a team lead or senior investigator and Quality Assurance review experience.
  • Ability to assist in the scoping and building of tools needs to conduct analysis, investigations, and created related analytics.
  • Ability to build and maintain relationships with senior AML and compliance management, senior law enforcement officials, and FIU counterparts at eBay and in similar regulated entities.
  • Working knowledge of the risk indicator trends in money laundering, terrorist financing, and the financial crimes industry and a strong ability to position our processes to ensure that we are able to mitigate those risks at eBay.
  • Strong writing and oral communication skills.
  • Analytical, investigative research and documentation skills.
  • Ability to work with agility in a fast paced, and rapidly changing environment, within time-critical situations.
  • Advanced Microsoft Office skills (Excel, Word, PowerPoint & Access) including the use of pivot tables.
  • Tableau Experience preferred.
  • Microsoft Vizio or (Mac) omniGraffle Experience required.
  • Ability to work on confidential and sensitive matters with a high degree of professionalism and discretion.
  • Anti-Money Laundering Specialist, Financial Crimes Specialist, Certified Fraud Examiner, or related professional certification preferred.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy

View our accessibility info

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

EEO is the Law Poster

EEO is the Law Poster Supplement

Your Saved Jobs

You have not saved any jobs.

Recently Viewed Jobs

You have not viewed any jobs.


Receive new career opportunities as soon as they become available!

Areas of InterestSearch for a category, location, or category/location pair, select a term from the suggestions, and click "Add".

  • Compliance, Austin, Texas, United StatesRemove
  • Finance, Austin, Texas, United StatesRemove
  • Business Analytics and Finance, Austin, Texas, United StatesRemove