Head of CRM AnalyticsBellevue, Washington
San Jose, California Requisition Number R0032999 Subsidiary eBay
San Jose, California
Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.
THE COMPANY eBay Marketplaces eBay is one of the world’s largest online marketplaces, connecting people with the things they need and love virtually anytime, anywhere. eBay has 162 million active buyers globally and more than 900 million live individual and merchant listings at any given time. With 314 million app downloads, available in 190 countries, eBay delivers a personalized shopping experience and seamless access to inventory from down the street and around the world. Tailored shopping experiences, including eBay Fashion and eBay Motors, customize buying and selling; and eBay provides variety and choice for sellers by enabling them to offer goods through online, mobile and local channels to consumers around the world.
eBay Inc. (NASDAQ: EBAY) is a global commerce leader, providing a robust platform where merchants of all sizes can compete and win. Founded in 1995 in San Jose, Calif., eBay Inc. connects millions of buyers and sellers across 190 countries in the world. We are a top 10 global retail brand. We also reach millions through specialized marketplaces such as StubHub, the world's largest ticket marketplace, and eBay classifieds sites, which together have a presence in more than 1,000 cities around the world.
We are looking to hire a CRM Analytics & Insights leader to partner with our Global Growth Team. This role will hire, mentor, and manage a team of top analysts and data scientists to drive insights and identify new growth opportunities across a broad array of acquisition and retention channels. The position will be responsible to provide deep dive analytics for performance questions, own the end to end testing design and read outs, and drive insights and optimization to change the product and program roadmap for our customers in their relationships with eBay.
To be successful in this role, the leader will be able to demonstrate a balance in guiding and influencing the vision of the overall marketing teams while at the same time be extremely comfortable doing actual hands-on analyses using tools & packages such as R, Python etc. In addition to delivering insights on existing exiting marketing initiatives, successful leaders will come up with innovative growth opportunities based on insights and create momentum behind them by bringing along senior leaders in the company. Successful candidates will have a strong background and experience in quantitative analysis, data mining and at the same time be able to clearly articulate complex ideas into clear, actionable recommendations for marketing leaders.
• 8+ years experience in analytics/insights role in technology companies with growing scope and responsibilities.
• Proven ability of using data driven decision and insights to drive product roadmaps and outcomes in leading technology companies.
• Proven and demonstrated ability in building and mentoring high performance analytics teams.
• Lead and leverage resources in offshore analytics centers to ensure timely quality delivery of projects
• Build out fact base through deep and innovative analysis of eBay's large and rich datasets
• Evaluate performance of tested features and deliver final test results in a clear, concise and actionable manner
• Strong technical and quantitative background with Masters degree in Computer Science, Math, Physics, Engineering. PhD degrees preferred.
• Hands-on ability in using various tools and packages such as R, SPSS, Matlab, SQL etc.
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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at firstname.lastname@example.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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