Qualitative Risk Analyst

Draper, Utah Requisition Number R0032412 Subsidiary eBay

Qualitative Data Analyst, Risk Investigations

At eBay, you will be part of a purpose driven community dedicated to creating an ambitious and versatile work environment. In eBay Payments, you will be an integral member of a growing organization that inspires passion, courage and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. If you are looking for a special place to take your Payments career to the next level, we want to talk with you.

EBay is looking for a highly motivated and hardworking Qualitative Data Analyst to join the EBay’s Risk Investigations Team. As a Qualitative Data Analyst you will be collaborating with ad-hoc teams of experts to capture, reconcile and distill complex and sometimes conflicting data into powerful yet simple stories and visualizations for distribution to internal and external audiences.

Members of the Risk Investigation Team are selected for their deep domain expertise and diverse talents which allows them to capture and work with data from disparate sources and see the world from multiple perspectives. A successful member of the team should be able to shift perspectives between that of an honest seller and buyer on EBay to that of a member of a cross-border crime syndicate. Qualitative Analysts on the team are able to do ground-up analysis that challenge existing assumptions and thought patterns to create positive organizational change.

If you are passionate about ground-up research, telling a story through data and collaborating with multi-functional teams of people with diverse backgrounds this is a superb opportunity for you!

In this role, you will

  • Collaborate with leadership team and peers to identify promising areas of investigation
  • Develop research proposals
  • Identify research project goals
  • Develop research methodology
  • Identify required resources, timelines and costs
  • Identify and get approval from executive sponsor
  • Conduct investigations either alone or as a lead or collaborating with SWAT/Tiger teams
  • Document results of investigations with compelling data and visualization that tells the story and will drive positive organization change
  • Be on the lookout for quick wins and disseminate ancillary insights of from investigations to operational and business rules teams to drive tactical changes
  • Perform root cause analysis attribution of larger risk related trends in critical metrics
  • Perform gap analysis of various risk processes between current and desired outcome
  • Develop a deep understanding of risk tools and processes
  • Put aside personal biases and always act as a trusted advisers

Who You Are

  • 5+ years of relevant domain expertise
  • Superb communication skills, specifically written and verbal communication
  • Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams
  • Strong data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.)
  • Strong capabilities in communicating through compelling stories and visualizations
  • SQL skills for basic and advanced data analysis
  • Critical thinker with intuitive understanding of complex systems

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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