Sr. Financial Analyst - CS Tech

Draper, Utah Requisition Number R0037081

eBay is a global commerce leader that allows you to shape how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a meaningful impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you.

The Global Customer Service Technology (CS Tech) team is looking for a senior financial analyst to join our FP&A team to support the eBay Global Customer Service team that includes 200+ team members.  The CS Tech team is responsible for the innovation, development, and management of the technologies and platforms that the team members utilize. 


  • Finance support analyst for CS Tech, which includes monthly forecasting, annual budgeting, and ad-hoc support (e.g., gap analysis)
  • Responsible for the monthly financial close, journal entries, accurate financial reporting of expenses, and the hiring plans for all of the regional functions
  • Manage compute and infrastructure capex as well as SW/HW maintenance
  • Drive analysis of cost trends and articulate related cause and effect business partners
  • Provide monthly reports comparing actual trends against budget and forecast assumptions by function
  • Create presentation content for monthly business review of key metrics and expense drivers
  • Partnering with CS Tech leaders, corporate FP&A, and corporate controller ship to align and report monthly and quarterly spend
  • He/she works closely with the eBay Corporate Controller ship team to monitor compliance with GAAP
  • Be a relevant business partner that helps guide decisions and resource allocations by providing a clear understanding of the “ROI” of investments and business decisions:  ability to challenge based on trends and variance analysis
  • Continuously identify opportunities to automate and streamline processes to reduce cycle time and churn in all operations planning processes
  • Assist in the development of business strategy and maintain a high level of communication with all levels of eBay Management, including facilitating meetings and presenting analysis

Experience and qualifications required:

  • Bachelor’s degree in Business, Accounting, or Finance
  • Passionate about business and the related performance
  • 3+ years of finance experience with exposure to different areas (business analysis, accounting, FP&A, etc.)
  • Experience with financial systems such as SAP BPC, SAP BW, etc.
  • Ability to present and impact decision making at all levels of the organization
  • Strong interpersonal skills and a proven ability to partner effectively with all functions and levels within the organization
  • Excellent written and verbal communication skills
  • Ability to multi-task and manage tight timelines
  • Ability to present and impact decision making at all levels of the organization
  • Ability to perform in a matrix organization with multiple stakeholders with a high degree of complexity and ambiguity
  • The ideal candidate will have exceptional technical skills with spreadsheets, presentations, along with demonstrated financial analysis capabilities

We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.. To learn about our Diversity & Inclusion click here:

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at  We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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