Italian Growth Advisor

Location:

Dublin, Dublin, Ireland
Remote-Ireland
Requisition Number:
R0054971

Commercial Teammate 3, Italian Growth Adviser

We partner with our customers to remove barriers for growth, create loyalty to the eBay marketplace through understanding the needs of seller businesses, taking ownership, and driving seller profitability. The Italian Growth Adviser teammate will proactively enable marketplace growth by developing long-term relationships with strategic sellers. You will develop tailored business plans to ensure each business achieves their growth goals on eBay. The Italian growth adviser will be the single point of contact for relevant queries and will perform monthly health checks and business reviews to ensure the success of each customer

You will

  • Understand customer priorities and business goals and identify key improvement areas through our Seller Health checklist

  • Communicate with customers through email and phone, usually via weekly 1:1 seller check in calls

  • Document all seller conversations, goals and progress in CS tools

  • Offer single point of contact support to strategic sellers including eMBG, technical issues, billing, GSP inquiries, standards and policy related questions

  • Educate and coach sellers on seller release rollouts

  • Own the relationship of your assigned vertical; working directly with managers, and vertical leads On-board large merchants to the eBay platform

  • Offer back-up support for our front office MSO partners

  • Participate on different pilots to increase BU revenue streams

You are

  • A customer advocate, waking up thinking about how you are going to satisfy our customers every day

  • Commercially focussed and have a strong track record of achieving and surpassing targets

  • Able to communicate, present and influence credibly and effectively at all levels of the organisation

  • Proven at managing multiple projects at a time while paying strict attention to detail

  • Great at solving problems and flexible in your approach Experienced in dealing with passionate customers

  • Very familiar with e-commerce business models Resilient through change

  • Ability to travel for business and proudly represent the eBay brand

  • Able to prioritise among competing tasks

Requirements

  • At least 1 year commercial experience is required

  • Fluent Italian and English is required

eBay Benefits

https://www.ebaybenefits.com/irl/

  • Yearly Bonus Plan

  • Discounted Express Bus City Centre – eBay

  • 25 days Holidays

  • Educational Assistance

  • Healthcare Plan

  • Life Assurance

  • Retention bonus

  • Pension Plan

  • Sabbatical every 5 years…. plus lots more!

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#JobsIE

#Indeed

#LI-LM2

#LI-Remote

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Italian Growth Advisor

Dublin, Dublin, Ireland
Remote-Ireland
Requisition Number R0054971 Subsidiary eBay

Commercial Teammate 3, Italian Growth Adviser

We partner with our customers to remove barriers for growth, create loyalty to the eBay marketplace through understanding the needs of seller businesses, taking ownership, and driving seller profitability. The Italian Growth Adviser teammate will proactively enable marketplace growth by developing long-term relationships with strategic sellers. You will develop tailored business plans to ensure each business achieves their growth goals on eBay. The Italian growth adviser will be the single point of contact for relevant queries and will perform monthly health checks and business reviews to ensure the success of each customer

You will

  • Understand customer priorities and business goals and identify key improvement areas through our Seller Health checklist

  • Communicate with customers through email and phone, usually via weekly 1:1 seller check in calls

  • Document all seller conversations, goals and progress in CS tools

  • Offer single point of contact support to strategic sellers including eMBG, technical issues, billing, GSP inquiries, standards and policy related questions

  • Educate and coach sellers on seller release rollouts

  • Own the relationship of your assigned vertical; working directly with managers, and vertical leads On-board large merchants to the eBay platform

  • Offer back-up support for our front office MSO partners

  • Participate on different pilots to increase BU revenue streams

You are

  • A customer advocate, waking up thinking about how you are going to satisfy our customers every day

  • Commercially focussed and have a strong track record of achieving and surpassing targets

  • Able to communicate, present and influence credibly and effectively at all levels of the organisation

  • Proven at managing multiple projects at a time while paying strict attention to detail

  • Great at solving problems and flexible in your approach Experienced in dealing with passionate customers

  • Very familiar with e-commerce business models Resilient through change

  • Ability to travel for business and proudly represent the eBay brand

  • Able to prioritise among competing tasks

Requirements

  • At least 1 year commercial experience is required

  • Fluent Italian and English is required

eBay Benefits

https://www.ebaybenefits.com/irl/

  • Yearly Bonus Plan

  • Discounted Express Bus City Centre – eBay

  • 25 days Holidays

  • Educational Assistance

  • Healthcare Plan

  • Life Assurance

  • Retention bonus

  • Pension Plan

  • Sabbatical every 5 years…. plus lots more!

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#JobsIE

#Indeed

#LI-LM2

#LI-Remote

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info