Senior Manager, Fulfilment and Logistics

London, United Kingdom Requisition Number R0039476

At eBay we’re passionate about connecting people with the things they love. As the world’s biggest online marketplace, we pride ourselves on technology-led innovation and want to help shape the future of commerce in the UK and the world!

We put our customers, buyers and sellers, at the centre of everything we do. We honour where we came from–we’re still about pre-loved items, but today, 84% of products on are new.

As a global brand our purpose is to create opportunities:

  • For individual sellers, small businesses and large merchants worldwide
  • For shoppers seeking value, selection and convenience
  • For our people, who seek to make the world better

eBay UK are looking for an accomplished and motivated individual to join our Shipping Team as a Senior Manager for Fulfilment and Logistics, which is a central role in the team, owning and launching fulfilment services for UK sellers.

This is an exciting and challenging role, responsible for building and launching a brand-new service for eBay sellers that will drive efficiency and improvement for our rich and diverse seller and buyer community.

Key areas of responsibility :

  • Designing the buyer and seller proposition for fulfilment services in UK
  • Working with global product teams to define & build the product interface for sellers
  • Collaborating with external partners on operationalising the solution including warehouse selection, warehouse processes carrier management and overseeing overall implementation
  • Partnering with internal stakeholders across various functional units for launch readiness and driving adoption post launch

This role will involve project management skills and significant interaction with multifunctional internal and external partners to support the roll out. Prior logistics and carrier management experience is a requirement plus experience running things on the ground and a strong background manging projects within cross functional teams.

Background required:

We would love to hear from you if you have experience in a logistics/supply chain role preferably within ecommerce or high street retail with a phenomenal knowledge of carriers, shipping and fulfilment solutions in UK.

Product management experience, in particular experience of collaborating with product and engineering teams to launch customer propositions is a requirement. Strong verbal and written communication and presentation abilities are also needed due to converting complex problems into addressable solutions.

A standout teammate, with strong analytical skills will means that you can challenge, influence and make recommendations within the business relating to stakeholder concerns. Solving problems will come easily, with a high level of judgement and a collaborative approach.

Organised, calm and a self starter, you will be great at operating within multiple priorities and objectives, facing ambiguity, tight deadlines and a matrixed way of working with ease.

We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you can bring your unique self to work. To learn about our Diversity & Inclusion click here:

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at  We will make every effort to respond to your request for disability assistance as soon as possible.

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