Customer Solutions Agent

Petaling Jaya, Malaysia Requisition Number R0032260 Subsidiary eBay

*Job Requirements

1. Respond to service/email/phone inquiries routed to Customer Support; solve customer’s inquiry in time

2. Outreach customers with product information and site navigation in English

3. Teammates operate in a fast-paced multi-channel environment including inbound and outbound phone calls, email and chat

4. Exercise judgment in the examination, interpretation, and decisions concerning the resolution of problems.

5. Summarize and provide customer feedback to management.

6. Accurately record customer trends using the online tracking tool.

7. Perform related duties as assigned.

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at  We will make every effort to respond to your request for disability assistance as soon as possible.

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  • Customer Service, Petaling Jaya, Selangor, MalaysiaRemove