Workforce Analyst

Location:

Salt Lake City, Utah, United States
Requisition Number:
R0056526

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

Role Overview

Everything we do is to make eBay brilliant for customers, teammates and the business itself. Your job will be to work every day to make us better, stronger and more satisfying. We are going to be working hard to improve and reimagine many of our processes, systems and methodologies.

The Customer & Teammate Planning team is on a mission to help our business, teams, and customers yo be better informed, more efficient and drive amazing customer service. To do this we must not stop improving as a team, as a function and individually. This role sits at the heart of building and executing on this strategy. The work you do will positively impact the lives of millions of buyers and sellers and thousands of teammates around the globe.

Responsibilities

  • Accountable for identifying options for continual improvements across the end to end planning cycle
  • Accountable for working to bring our partner planning processes in a stronger position and driving up collaboration across the teams to create a one team approach
  • Work with the wider planning team to drive and implement opportunities we see
  • Demonstrate tangible business and people benefit from the changes and improvements we make
  • Lead on projects and programmes into and out of the team aimed at building a stronger and more connected planning function at eBay
  • Have one eye on the people and cultural impacts and opportunities
  • Support and drive the build of Planning Academy which will set the foundation and platform for our people to develop, grow and become the best planning team in the world
  • Be future facing on emerging tech and thinking in the planning professional world

Requirements

  • 5+ years of experience across the Planning cycle
  • 5+ years of experience with Aspect/eWFM or other WFM systems
  • Ability to tell the "story" of demand and capacity outlooks and changes impacting.
  • Ability to influence peers, 3rd party partners and senior leaders
  • Strong business insight. The ability to relate planning processes and objectives to broader business issues and vice versa
  • Be creative and curious, always challenging the way we do things with a view to simplifying and improving every day
  • A natural collaborator who as well as being able to drive idea generation can put these ideas into the business and teams we serve
  • Excellent communication and engagement skills

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-JG1

#LI-Remote

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Workforce Analyst

Salt Lake City, Utah, United States Requisition Number R0056526

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

Role Overview

Everything we do is to make eBay brilliant for customers, teammates and the business itself. Your job will be to work every day to make us better, stronger and more satisfying. We are going to be working hard to improve and reimagine many of our processes, systems and methodologies.

The Customer & Teammate Planning team is on a mission to help our business, teams, and customers yo be better informed, more efficient and drive amazing customer service. To do this we must not stop improving as a team, as a function and individually. This role sits at the heart of building and executing on this strategy. The work you do will positively impact the lives of millions of buyers and sellers and thousands of teammates around the globe.

Responsibilities

  • Accountable for identifying options for continual improvements across the end to end planning cycle
  • Accountable for working to bring our partner planning processes in a stronger position and driving up collaboration across the teams to create a one team approach
  • Work with the wider planning team to drive and implement opportunities we see
  • Demonstrate tangible business and people benefit from the changes and improvements we make
  • Lead on projects and programmes into and out of the team aimed at building a stronger and more connected planning function at eBay
  • Have one eye on the people and cultural impacts and opportunities
  • Support and drive the build of Planning Academy which will set the foundation and platform for our people to develop, grow and become the best planning team in the world
  • Be future facing on emerging tech and thinking in the planning professional world

Requirements

  • 5+ years of experience across the Planning cycle
  • 5+ years of experience with Aspect/eWFM or other WFM systems
  • Ability to tell the "story" of demand and capacity outlooks and changes impacting.
  • Ability to influence peers, 3rd party partners and senior leaders
  • Strong business insight. The ability to relate planning processes and objectives to broader business issues and vice versa
  • Be creative and curious, always challenging the way we do things with a view to simplifying and improving every day
  • A natural collaborator who as well as being able to drive idea generation can put these ideas into the business and teams we serve
  • Excellent communication and engagement skills

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-JG1

#LI-Remote

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info