MTS2 - Payments Resiliency Engineering

San Francisco, California
Austin, Texas
Requisition Number R0040439


About eBay, Inc. (NASDAQ: EBAY)

eBay is a global commerce leader connecting millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. For more information about the company and its global portfolio of online brands, visit

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.


eBay Payments inspires passion, courage and inventiveness - and quality ensures we do it right. Our focus is to ensure the quality of our marketplace for buyers and sellers who transact with us every single day. 

The MTS 2 in Software Engineering will enable and drive software quality in Payments, Risk, Billing and Identity through operational excellence. Reporting to the Director of Payments Resiliency and Quality, this individual will be responsible for improving the overall productivity and quality of the Payments Engineering organization. 

This position requires a deep understanding of software quality, implementing best practices, and a passion for solving complex business problems through technology. 


  • Diagnose issues found in software and drive corrective action back to source, resulting in root cause identification and elimination.

  • Analyze data from various sources to identify trends in quality and efficiency. Develop robust and clear data collection, visualization, and analysis tools.

  • Identify, leverage, and successfully seize opportunities to improve engineering productivity.

  • Implement monitoring and alerting tools that can keep track of both system-level and business-level performance.

  • Partner with cross-functional teams including but not limited to business development, site analytics, payment operations and customer operations to deliver strong end to end customer experiences.


  • Experience in delivering high quality, complex risk and payments software globally.

  • Experience with service-oriented architecture, web services and APIs.

  • Comfortable communicating and influencing cross-functionally, and across management levels in formal and informal settings.

  • Proven experience working in an agile environment, setting and achieving program goals with cross-functional teams.

  • Creative capacity for developing new ways to execute feature implementation and defect resolution that are better and faster with a strong sense of urgency.

  • Passion for leveraging analytical insights and test capabilities as a means to enable engineering organizations to achieve outstanding quality, reliability and excellence.

Basic Qualifications:

  • BA/BS Degree in Computer Science or related technical discipline, or equivalent practical experience

  • 8+ years of experience in software design, development with a focus on test engineering

Preferred Qualifications:

  • 10+ years experience in software design, development, and algorithm related solutions

  • 10+ years programming experience in an object-oriented programming language such as Java, C/C++

  • Experience with large-scale distributed systems and client-server architectures

  • Experience leading a large organization

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eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at  We will make every effort to respond to your request for disability assistance as soon as possible.

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