Analyst 3, Risk & Trust

Location:

San Jose, California, United States
San Francisco, California, United States
Requisition Number:
R0054975

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

The Global Payments, Billing & Risk (GPBR) function at eBay works to ensure great experiences when buyers and sellers come together and engage in commerce on the biggest marketplace in the world. This involves comprehensively understanding Payments, Billing & Risks on platform. Identifying the opportunity areas and helping build scalable solutions to drive phenomenal user experience.

Analytics is critical for a data driven Risk function. Core analytics capabilities include the ability to instrument critical metrics, identify the landscape of the entire function, determine opportunities for improvement, work with product and payment providers to craft scalable solutions, and monitor their performance. We build this behavioral intelligence by exploring creative interpretations of existing and new sources of data, using sophisticated analytical techniques, and overlaying the appropriate strategies to deliver exceptional results.

We are multi-disciplinary with a broad spectrum of industry experiences and deep analytical and quantitative expertise. We are currently seeking a high energy, driven, collaborative team member that brings extensive problem-solving skills to further the goal of applying cutting-edge risk analytics, insights, and visualization to drive the risk management roadmap.

The role is data and analytically intensive. Successful candidates should be quick learners, strategic problem solvers, operational and execution driven facilitators, problem solvers, and have an entrepreneurial spirit. This role is heavily cross-functional and ideal for candidates who enjoy both defining and solving complex problems, while getting deeply involved in the classification domain and product partners. Skills in problem definition, rigorous analysis, and recommendation development will also be essential as well as demonstration of exceptional interpersonal skills, initiative, and integrity.

Primary Job Responsibilities

  • Frame a business question in terms of analytics and structure the required analyses.
  • Work with large volumes of data; extract and manipulate large datasets, using eBay’s substantial and rich databases.
  • Drive deeper understanding of the function thorough analytics and draw insights to drive business in right direction.
  • Drive engagement with business units with accurate measurement and forecast initiative benefits.
  • Work with global partners (like Risk Policy, Risk Product, Technology, Trust, Operations, Compliance, InfoSec, & Payment Providers).
  • Understand entry points for fraudulent sellers and fraudulent buyers.
  • Produce data driven insights that prevent fraud and create extraordinary user experiences.
  • Facilitate timely and informed decision making by delivering high quality analytical results.
  • Drive insights and understanding to help design, plan, and execute methodologies to measure successes of business initiatives.
  • Develop, improve, and systemize crisp & accurate reporting.
  • Streamline processes and identify/execute on automation and time-saving opportunities.
  • Design and report on critical metrics to leadership

Qualifications

  • Hybrid position, with expectation of time onsite in San Francisco office and thus candidates would need to reside in the San Francisco Metropolitan area
  • Bachelor’s degree in Computer Science, Engineering, Statistics, MIS or other quantitative fields
  • 3+ years of professional experience in using data to facilitate business decisions
  • Deep understanding of risk analytics in multiple areas: account take over, stolen financials, abuse, chargebacks, collusion risk, etc.
  • Advanced understanding of SQL/SAS/Python, Strategy Tools (Knowledge Seeker or similar) and Control group testing (or A/B test, Experiment design)
  • Extensive experience in BI/DW best practices
  • Experience in efficient manipulation and analysis of large data sets
  • Good judgement with the ability to think creatively, analytically, and strategically. You possess excellent problems solving skills
  • Consistent history of collaborating across complex organizations
  • Exceptionally attentive to detail and embracing of teamwork
  • People-oriented; eager to build positive and productive relationships with a variety of partners
  • Experience interpreting data trends and using a multitude of disparate data sources and tools
  • Ability to shift priorities quickly, while maintaining a high degree of organization and control

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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View our privacy policy and accessibility info

Analyst 3, Risk & Trust

San Jose, California, United States
San Francisco, California, United States
Requisition Number R0054975

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

The Global Payments, Billing & Risk (GPBR) function at eBay works to ensure great experiences when buyers and sellers come together and engage in commerce on the biggest marketplace in the world. This involves comprehensively understanding Payments, Billing & Risks on platform. Identifying the opportunity areas and helping build scalable solutions to drive phenomenal user experience.

Analytics is critical for a data driven Risk function. Core analytics capabilities include the ability to instrument critical metrics, identify the landscape of the entire function, determine opportunities for improvement, work with product and payment providers to craft scalable solutions, and monitor their performance. We build this behavioral intelligence by exploring creative interpretations of existing and new sources of data, using sophisticated analytical techniques, and overlaying the appropriate strategies to deliver exceptional results.

We are multi-disciplinary with a broad spectrum of industry experiences and deep analytical and quantitative expertise. We are currently seeking a high energy, driven, collaborative team member that brings extensive problem-solving skills to further the goal of applying cutting-edge risk analytics, insights, and visualization to drive the risk management roadmap.

The role is data and analytically intensive. Successful candidates should be quick learners, strategic problem solvers, operational and execution driven facilitators, problem solvers, and have an entrepreneurial spirit. This role is heavily cross-functional and ideal for candidates who enjoy both defining and solving complex problems, while getting deeply involved in the classification domain and product partners. Skills in problem definition, rigorous analysis, and recommendation development will also be essential as well as demonstration of exceptional interpersonal skills, initiative, and integrity.

Primary Job Responsibilities

  • Frame a business question in terms of analytics and structure the required analyses.
  • Work with large volumes of data; extract and manipulate large datasets, using eBay’s substantial and rich databases.
  • Drive deeper understanding of the function thorough analytics and draw insights to drive business in right direction.
  • Drive engagement with business units with accurate measurement and forecast initiative benefits.
  • Work with global partners (like Risk Policy, Risk Product, Technology, Trust, Operations, Compliance, InfoSec, & Payment Providers).
  • Understand entry points for fraudulent sellers and fraudulent buyers.
  • Produce data driven insights that prevent fraud and create extraordinary user experiences.
  • Facilitate timely and informed decision making by delivering high quality analytical results.
  • Drive insights and understanding to help design, plan, and execute methodologies to measure successes of business initiatives.
  • Develop, improve, and systemize crisp & accurate reporting.
  • Streamline processes and identify/execute on automation and time-saving opportunities.
  • Design and report on critical metrics to leadership

Qualifications

  • Hybrid position, with expectation of time onsite in San Francisco office and thus candidates would need to reside in the San Francisco Metropolitan area
  • Bachelor’s degree in Computer Science, Engineering, Statistics, MIS or other quantitative fields
  • 3+ years of professional experience in using data to facilitate business decisions
  • Deep understanding of risk analytics in multiple areas: account take over, stolen financials, abuse, chargebacks, collusion risk, etc.
  • Advanced understanding of SQL/SAS/Python, Strategy Tools (Knowledge Seeker or similar) and Control group testing (or A/B test, Experiment design)
  • Extensive experience in BI/DW best practices
  • Experience in efficient manipulation and analysis of large data sets
  • Good judgement with the ability to think creatively, analytically, and strategically. You possess excellent problems solving skills
  • Consistent history of collaborating across complex organizations
  • Exceptionally attentive to detail and embracing of teamwork
  • People-oriented; eager to build positive and productive relationships with a variety of partners
  • Experience interpreting data trends and using a multitude of disparate data sources and tools
  • Ability to shift priorities quickly, while maintaining a high degree of organization and control

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info