Director of Risk Management

Location:

San Jose, California, United States
Austin, Texas, United States
Bellevue, Washington, United States
Los Angeles, California, United States
Requisition Number:
R0054380

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

The company

About eBay, Inc. (NASDAQ: EBAY)

The role

The Risk & Protections function at eBay works to ensure phenomenal experiences when buyers and sellers come together and engage in commerce on the biggest marketplace in the world. This involves comprehensively understanding Payments & Risks on platform. Identifying the opportunity areas and helping build scalable solutions to drive outstanding user experience.

We are multi-disciplinary with a broad spectrum of industry experience and deep analytical and quantitative expertise. We are currently seeking a high energy, driven, collaborative team member that brings extensive problem-solving skills to foster the goal of applying cutting-edge risk analytics, insights and visualization to drive the risk management roadmap. Successful candidates should be quick learners, strategic problem solvers, operational and execution driven facilitators, problem solvers, and have an entrepreneurial spirit. In this role, you will drive cross-functional partnerships with product, engineering, data science, payments, customer experience, and other teams to develop and deploy the science that protects eBay and its customers. Skills in problem definition, rigorous analysis, and recommendation development will also be essential as well as demonstration of exceptional interpersonal skills, initiative, and integrity.

Responsibilities:

  • Lead and collaborate across a breadth of partners/stakeholders to drive strategic initiatives, deliver scalable global risk management policies and business operations efforts in an effective and timely manner
  • Craft and communicate the team’s strategy, roadmap, and ongoing progress via high-impact presentations and updates for eBay’s c-suite and other executive partners
  • Help organize and syndicate the rich data and insights available to the Risk team from various resources to enable effective decision-making and prioritization
  • Look across the business to draw out insights, drive efficiencies and solutions to business problems to ensure the team is setup to meet business goals
  • Monitor the performance of risk strategies and proactively seek out opportunities for improvement in policy, operations, and product
  • Rigorously set and measure operational metrics and outcomes, and continually improve processes at scale

Qualifications:

  • Bachelor’s degree in a relevant quantitative field: such as Statistics, Mathematics, Economics, Operations Research.
  • 10+ years of experience in risk and fraud management, analytical and operational role in fast-paced environments
  • Prior Payments/eCommerce/Fintech / Consulting experience a strong plus
  • Experience working collaboratively with product, data science and engineering leaders and teams
  • Excellent written and spoken communication skills, and ability to communicate complex technical topics in clear simple terms
  • Exceptional communication skills: Communicate ideas succinctly and accurately; tailor your communication to a broad range of audiences; active listening and good presentation skills.
  • Maintain strong knowledge base of key industry trends, developments, and innovations in payment industry fraud, authentication, mitigation strategies, and emerging solutions
  • Experience leading ambiguous and less defined environments

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-AK1

#LI-Hybrid

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info

Director of Risk Management

San Jose, California, United States
Austin, Texas, United States
Bellevue, Washington, United States
Los Angeles, California, United States
Requisition Number R0054380

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

The company

About eBay, Inc. (NASDAQ: EBAY)

The role

The Risk & Protections function at eBay works to ensure phenomenal experiences when buyers and sellers come together and engage in commerce on the biggest marketplace in the world. This involves comprehensively understanding Payments & Risks on platform. Identifying the opportunity areas and helping build scalable solutions to drive outstanding user experience.

We are multi-disciplinary with a broad spectrum of industry experience and deep analytical and quantitative expertise. We are currently seeking a high energy, driven, collaborative team member that brings extensive problem-solving skills to foster the goal of applying cutting-edge risk analytics, insights and visualization to drive the risk management roadmap. Successful candidates should be quick learners, strategic problem solvers, operational and execution driven facilitators, problem solvers, and have an entrepreneurial spirit. In this role, you will drive cross-functional partnerships with product, engineering, data science, payments, customer experience, and other teams to develop and deploy the science that protects eBay and its customers. Skills in problem definition, rigorous analysis, and recommendation development will also be essential as well as demonstration of exceptional interpersonal skills, initiative, and integrity.

Responsibilities:

  • Lead and collaborate across a breadth of partners/stakeholders to drive strategic initiatives, deliver scalable global risk management policies and business operations efforts in an effective and timely manner
  • Craft and communicate the team’s strategy, roadmap, and ongoing progress via high-impact presentations and updates for eBay’s c-suite and other executive partners
  • Help organize and syndicate the rich data and insights available to the Risk team from various resources to enable effective decision-making and prioritization
  • Look across the business to draw out insights, drive efficiencies and solutions to business problems to ensure the team is setup to meet business goals
  • Monitor the performance of risk strategies and proactively seek out opportunities for improvement in policy, operations, and product
  • Rigorously set and measure operational metrics and outcomes, and continually improve processes at scale

Qualifications:

  • Bachelor’s degree in a relevant quantitative field: such as Statistics, Mathematics, Economics, Operations Research.
  • 10+ years of experience in risk and fraud management, analytical and operational role in fast-paced environments
  • Prior Payments/eCommerce/Fintech / Consulting experience a strong plus
  • Experience working collaboratively with product, data science and engineering leaders and teams
  • Excellent written and spoken communication skills, and ability to communicate complex technical topics in clear simple terms
  • Exceptional communication skills: Communicate ideas succinctly and accurately; tailor your communication to a broad range of audiences; active listening and good presentation skills.
  • Maintain strong knowledge base of key industry trends, developments, and innovations in payment industry fraud, authentication, mitigation strategies, and emerging solutions
  • Experience leading ambiguous and less defined environments

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

#LI-AK1

#LI-Hybrid

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info