Program Manager, North America

Location:


Remote
Requisition Number:
R0051127

eBay is a global commerce leader that allows you to shape how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a significant impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you!

eBay is seeking an experienced Program Manager with a strong project, program and operational background who can manage projects and programs sponsored by Global Customer Experience (GCX) and/or Marketplaces (MP), to shape great customer experiences and effectively operationalize objectives within GCX.

The Program Manager will report to the Director of the GCX Program Management and will partner with sponsors and the broader organization to shape and contribute to the project or program vision managing overall project and program health, leading a team of cross functional individuals to achieve complex objectives while building strong partnerships.

The successful candidate will have strong project, program skills preferably within an agile environment, excellent communication skills and an ability to influence across boundaries, fostering collaboration and relationships.

Key Responsibilities:

  • Plans for and manages projects and programs with responsibility for leading cross functional teams to achieve often, complex objectives
  • Lead and direct overall project and program and assigned resources to achieve desired outcomes
  • Ability to plan for and deliver on new concepts for the business
  • Provides leadership oversight and has responsibility for developing and managing overall project and program health e.g. schedule, budget, quality, change plan, including developing and maintaining appropriate documentation and risk/issue identification and planning
  • Partners with sponsors and the broader organization to help shape and chip in to the project or program vision
  • Can effectively navigate the global organization, inside and outside of GCX, including external partners
  • Leads out on the strategic plans and deliverables
  • Brings a market and customer-centric orientation to all aspects of planning and development
  • Can work on detailed business cases from early concept through execution
  • Works autonomously whilst ensuring appropriate transparency with stakeholders
  • Effectively communicates complex strategies to others, interfacing at different levels
  • Exercises judgment to determine appropriate action
  • Can synthesize information from multiple sources and use it for effective decision making
  • Fosters growth and innovation in others
  • Comfortable managing complexity and ambiguity and can help others in this regard

Qualifications:

  • Demonstrated track record of leading complex change
  • Demonstrated competency in developing efficient and effective solutions to complex business problems
  • Experienced at working on detailed business cases from early concept through execution and ensuring transparency with stakeholders
  • Experience leading cross functional teams across regions, locations, and time zones, preferably in an agile environment
  • Experience with senior leadership and ability to deliver executive level summary reports and presentations
  • Exhibits strong written and verbal communication skills
  • Naturally innovates and working with the unknown
  • Makes sound decisions in ambiguous or difficult situations, including when under pressure
  • Minimum 8+ years hands on combined project and program experience desired
  • 3+ years experience in a large, cross functional organization
  • PMP, PRINCE2 or Agile certifications (desired not essential)

Location & Travel:

  • Position is based in North America (Remote)
  • Travel requirements will vary with assignments (mainly San Jose, occasional international). Expect 10 - 15% travel.

Education: Bachelors Degree, or equivalent

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

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View our privacy policy and accessibility info

Program Manager, North America


Remote
Requisition Number R0051127 Subsidiary eBay

eBay is a global commerce leader that allows you to shape how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a significant impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you!

eBay is seeking an experienced Program Manager with a strong project, program and operational background who can manage projects and programs sponsored by Global Customer Experience (GCX) and/or Marketplaces (MP), to shape great customer experiences and effectively operationalize objectives within GCX.

The Program Manager will report to the Director of the GCX Program Management and will partner with sponsors and the broader organization to shape and contribute to the project or program vision managing overall project and program health, leading a team of cross functional individuals to achieve complex objectives while building strong partnerships.

The successful candidate will have strong project, program skills preferably within an agile environment, excellent communication skills and an ability to influence across boundaries, fostering collaboration and relationships.

Key Responsibilities:

  • Plans for and manages projects and programs with responsibility for leading cross functional teams to achieve often, complex objectives
  • Lead and direct overall project and program and assigned resources to achieve desired outcomes
  • Ability to plan for and deliver on new concepts for the business
  • Provides leadership oversight and has responsibility for developing and managing overall project and program health e.g. schedule, budget, quality, change plan, including developing and maintaining appropriate documentation and risk/issue identification and planning
  • Partners with sponsors and the broader organization to help shape and chip in to the project or program vision
  • Can effectively navigate the global organization, inside and outside of GCX, including external partners
  • Leads out on the strategic plans and deliverables
  • Brings a market and customer-centric orientation to all aspects of planning and development
  • Can work on detailed business cases from early concept through execution
  • Works autonomously whilst ensuring appropriate transparency with stakeholders
  • Effectively communicates complex strategies to others, interfacing at different levels
  • Exercises judgment to determine appropriate action
  • Can synthesize information from multiple sources and use it for effective decision making
  • Fosters growth and innovation in others
  • Comfortable managing complexity and ambiguity and can help others in this regard

Qualifications:

  • Demonstrated track record of leading complex change
  • Demonstrated competency in developing efficient and effective solutions to complex business problems
  • Experienced at working on detailed business cases from early concept through execution and ensuring transparency with stakeholders
  • Experience leading cross functional teams across regions, locations, and time zones, preferably in an agile environment
  • Experience with senior leadership and ability to deliver executive level summary reports and presentations
  • Exhibits strong written and verbal communication skills
  • Naturally innovates and working with the unknown
  • Makes sound decisions in ambiguous or difficult situations, including when under pressure
  • Minimum 8+ years hands on combined project and program experience desired
  • 3+ years experience in a large, cross functional organization
  • PMP, PRINCE2 or Agile certifications (desired not essential)

Location & Travel:

  • Position is based in North America (Remote)
  • Travel requirements will vary with assignments (mainly San Jose, occasional international). Expect 10 - 15% travel.

Education: Bachelors Degree, or equivalent

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see:  EEO is the Law Poster and EEO is the Law Poster Supplement

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy and accessibility info